SACHIN VERMA

• Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.

Started my new job at Mercedes Benz USA with Mercedes Benz Van Centre in Summerville, South Carolina. Was the top sales staff in terms of sales volume and best online reviews. Left job due to migration to other state.

• Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
• Managed lead tracking by making contact and following up on leads generated through marketing efforts.
• Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
• Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
• Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
• Demonstrated products and specific features at customer locations and special events.
• Prepared pricing agreements and contracts to close sales.
• Used CRM software to record customer interactions and track general sales activities for review and follow-up.

Started working as a sales Consultant at ROLLS ROYCE DUBAI from August, 2020 till September, 2022 and is a certified Rolls Royce Sales Person. Fluent with industry standards in terms of etiquette and presentation. I was looking after the sales and responsible to negotiate a profitable sale.

• Built relationships with customers to encourage repeat business.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Started as a Lobby Manager in a franchise of `JW Marriott I was responsible to supervise front desk staff and lobby operations of the Hotel.
• Conducted regular inspections of common areas, identifying areas for improvement or maintenance needs.
• Handled escalated complaints from dissatisfied guests ensuring resolution which led to long-term client retention.
• Improved guest satisfaction by efficiently managing the lobby area and addressing any concerns or issues promptly.
• Reviewed guest feedback regularly, making necessary adjustments to improve overall experience.
• Implemented staff training programs, leading to improved performance and increased employee retention.

• Started my second job as Banquet Manager and was responsible handling Banquet business with clientele of more than 300-400 guests Was responsible for complete management and handling customers , whole F&B Operations. Training staff to handle new technology and maintain high standards of service.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Enhanced banquet operations by streamlining communication between kitchen and service staff.

I started my career as a front desk executive at Marriott Singapore.

I was responsible to assign task to various departments and supervise them and was also actively involved with the team in performing day to day affairs of hotel.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.