Michelle Muñoz Chavez
Commerce City,Colorado
Summary
Motivated business student with strong communication skills, bilingual fluency, and experience serving diverse communities. Seeking opportunities to lead, support mission-focused teams, and build professional skills in a structured environment.
Overview
5
5
years of professional experience
Work History
Bilingual Guest Navigator
Rose Andom Center
Denver, CO
01.2024 - Current
- Managed front desk operations by greeting clients, coordinating appointments, and completing daily duties such as handling mail, organizing training rooms, processing client data, managing referrals, and responding to voicemails.
- Supported Domestic Violence and Sexual Assault survivors by helping them access community resources, while collaborating with partner agencies throughout the Denver Metro area to connect clients with the appropriate services.
- Maintained accurate and confidential documentation to protect the safety and privacy of every survivor who came in.
Housekeeping Assistant
Chavez Housekeeping
Denver, CO
06.2020 - 08.2023
- Maintained high standards of cleanliness by performing detailed sweeping, mopping, and dusting, creating consistently welcoming and comfortable spaces for clients.
- Managed daily cleaning routes independently, demonstrating strong time-management skills and the ability to complete tasks efficiently without supervision.
- Took initiative in identifying areas needing extra attention or maintenance, helping clients keep their homes safe and well-kept.
Education
Bachelor of Science - Business Administration
Colorado Christian University
Lakewood, CO05.2026
High School Diploma - Westminster, CO
Westminster High School
Westminster, CO05.2022
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Microsoft Teams
- Acuity Scheduling
- Social media platforms
- Basic first aid
- Customer service
- Data management
- Calm demeanor
- Office administration
- Friendly, positive attitude
Awards
- Dean's List (Spring, Summer, & Fall 2023, 2024, 2025)
- Hope Fund Scholarship
- Boundless Opportunity Scholarship
- CCU President Scholarship
- Rotary Archer Business Career Scholarship
- Perfect Attendance Award
Volunteer Experience
- Life Gate Church, Denver, CO, Coffee Team Volunteer, 05/24, Current, Coordinated coffee supplies by organizing, restocking, and maintaining inventory to keep service operations running smoothly., Prepared brewed coffee and assisted with service setup, helping create a welcoming environment for 80+ attendees each Sunday., Engaged with church members by offering friendly service and hospitality, helping people feel cared for as they entered the building.
- Clear Creek Care Center, Westminster, CO, Certified Nurse Assistant, 10/22, 10/22, Gained hands-on experience in patient care and had the opportunity to become certified as a Nursing Assistant. During this time, I also obtained CPR certification, to effectively respond in emergency situations., Assisted residents with daily personal care tasks, including feeding, bathing, and dressing, while maintaining a clean and comfortable environment., Collaborated with nursing staff to monitor patient needs, maintain accurate records, and provide emotional support to enhance residents' well-being.
- Legacy Christian Fellowship Church, Thornton, CO, Food Bank Volunteer, 06/21, 06/21, Sorted and organized food donations, checked expiration dates, and ensured proper inventory for safe distribution., Helped lead the packaging of food boxes, contributing to the successful distribution of 200+ meals to local families.
Timeline
Bilingual Guest Navigator
Rose Andom Center
01.2024 - Current
Housekeeping Assistant
Chavez Housekeeping
06.2020 - 08.2023
Bachelor of Science - Business Administration
Colorado Christian University
High School Diploma - Westminster, CO
Westminster High School