Michelle Musco
Waterbury,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Site Coordinator
City Of Waterbury
01.2018 - Current
- Develops strong relationships with administrators, cafeteria staff, and maintainers, ensuring timely completion of tasks and adherence to guidelines.
- Maintains a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Conducts regular on-site visits to school cafeterias
- Accurately and thoroughly completes documentation for the purposes of auditing and implementing departmental policies, training programs, standards of performance, and recommends Food Service Program improvements
- Inspects, monitors and assures district food service personnel are following established governmental health, safety and sanitary regulations, including proper operation of food service equipment, use and storage of proper chemicals, proper food preparation and service methods in compliance with food service policies and procedures, and applicable federal, state and local standards, guidelines and regulations
- Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform training with district food service personnel
- Completes and audits accuracy of daily records required by the Food Service Department and the CT State Department of Education in order to provide accountability and control in the unit
- Conducts inventory, purchases small wares and coordinates district food service operations between schools and nutrition department
- Observes and investigates cause of plate waste and recommends corrective measures
- Completes district food service personnel probationary and annual performance evaluations, recommends and implements corrective action for non-compliance with policies and procedures, and federal, state and local standards, guidelines and regulations
- Audits departmental staffing requirements for substitute food service personnel and assists in staffing, covers district food service personnel shifts as needed
- Trains, operates and troubleshoots Point-of-Sale (POS) system, acts as liaison to vendors
- Coordinates with school maintenance personnel to resolve sanitary issues.
Cafe Lead at Walsh School
City Of Waterbury
09.2012 - 01.2018
- Led team meetings to communicate updates, address concerns, and foster a positive work environment.
- Maintained cleanliness of cafe premises, adhering to health and safety regulations for a safe dining experience.
- Collaborated with team members to improve overall cafe operations, resulting in increased efficiency and positive feedback.
- Streamlined inventory management for optimal product availability and waste reduction.
Food Service Worker at Barnard/Duggan School
City Of Waterbury
11.2009 - 09.2012
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected breakfast and lunch waves.
Education
High School Diploma -
Sacred Heart High School
Waterbury, CT06.1994
Skills
- Staff Supervision
- Scheduling Coordination
- Event Logistics
- Training and mentoring
- Report Preparation
- Compliance Monitoring
- Inventory Control
- Vendor Relations
Certification
Qualified Food Operator License
Timeline
Food Service Site Coordinator
City Of Waterbury
01.2018 - Current
Cafe Lead at Walsh School
City Of Waterbury
09.2012 - 01.2018
Food Service Worker at Barnard/Duggan School
City Of Waterbury
11.2009 - 09.2012
High School Diploma -
Sacred Heart High School