Overview
Work History
Education
Skills
Timeline
Generic

Michelle Navarro

Anaheim,CA

Overview

5
5
years of professional experience

Work History

Personal Shopper

Northgate Gonzlez Markets
Santa Ana, CA
04.2023 - Current
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Completed pickup and shopping orders for customers within local area.
  • Identified customer needs by asking questions and advising on best solutions.

Customer Service Representative

Northgate Gonzlez Markets
Santa Ana, CA
04.2023 - Current
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Resolved customer complaints promptly and efficiently.

Cashier

Northgate Gonzlez Markets
Anaheim, CA
11.2019 - 04.2023
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed customer payments quickly and returned exact change and receipts.

Education

Some College (No Degree) - Dental Assistant

UEI College
Garden Grove, CA

Skills

  • Accurate money handling
  • Sales expertise
  • Scheduling
  • Customer service
  • Cashier training
  • Cash drawer reconciliation
  • Multitasking and organization

Timeline

Personal Shopper

Northgate Gonzlez Markets
04.2023 - Current

Customer Service Representative

Northgate Gonzlez Markets
04.2023 - Current

Cashier

Northgate Gonzlez Markets
11.2019 - 04.2023

Some College (No Degree) - Dental Assistant

UEI College

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Michelle Navarro