Michelle Nelson

• Created and launched a full scale ecommerce women's and children's clothing store online using multiple platforms and sales channels
• Review ecommerce sales channels regularly for improvement in sales as per market.
• Implement technological solutions designed to improve operational effectiveness.
• Analyze market trends and customer data to inform decision-making processes.
• Kettlegulchclothing.com
• This is my personal online business that currently does not or will not interfere with professional work positions.

• Operations Manager; oversee operations of the laboratory including monthly quality metrics and employment of lab staff. Develops and implements comprehensive strategies to improve operational processes and organizational efficiency. Recruits, supervises, evaluates, and mentors staff members. Establishes relationships with vendors and suppliers to secure favorable terms for materials or services.
• Regulatory Compliance Officer; provides guidance on regulatory requirements for business operations. Ensures readiness for inspections.
• Safety Officer; ensures that the environmental conditions are safe for employees and testing.
• Document Control Administrator; maintains/ writes/reviews policies and procedures to ensure alignment with regulatory agencies.

• Monitored regulatory changes to ensure compliance with applicable laws and regulations. (i.e. TJC, AABB, CAP, NRC)
• Conducted internal audits to identify areas of non-compliance throughout all departments of hospital, including mock surveys, risk and focus standard assessments.
• Assisted in the development of corrective action plans for non-compliant activities.
• Prepared reports summarizing findings from audit reviews and investigations, to include timely responses to outside agencies.
• Participated in meetings with stakeholders concerning regulatory issues or data trends; led monthly Accreditation Readiness Committee meeting.

Blood Management Coordinator

• Collaborated with clinical and technical personnel to ensure the safe, efficient, and evidence-based use of blood products and blood related resources throughout the hospital.
• Developed patient blood management strategies to improve the culture of safety, and satisfy organization wide safety goals/accreditation requirements.
• Implemented peer review, hospital education and blood waste reduction programs.
• Participated in quality and risk activities surrounding release of blood from transfusion service.
• Assisted with regulatory AABB, CAP, and TJC inspections in the laboratory.
• Served as Best Practice Transfusion Service Team Leader for SCL Health System. Along with the Medical Director, facilitated the local Blood Management Committee.

Document Control Administrator

• Shared responsibility with one other individual; transferred ~5,000 documents into new document management system.
• Trained new document owners on new document system.
• Ensured accuracy of document versions by implementing version control protocols.

• Held this position during time at St. Vincent Healthcare.
• Subject: Clinical Immunohematology, emphasizing the basic theory and routine techniques of blood banking
• Facilitated active learning through class discussions, group activities, and individual projects.
• Developed and implemented course syllabi, lesson plans, and assessments.
• Evaluated student performance using appropriate assessment techniques and provided timely feedback.

Regional Director of Technical Services, Rocky Mountain Region; 12/11-12/2014

Radiation Safety Officer; 05/2011-12/2014

Director of Technical Services; 01/2007-12/2011

Technical Supervisor; 03/2003-01/2007

Medical Technologist; 04/2001-03/2003

• Responsible for Blood Component Manufacturing Laboratory and Technical Services Reference Laboratory, to include quality, process improvement, safety, and policy improvement operations. Compliance with AABB, CAP, FDA regulations.