Michelle Newton
Atlanta
Summary
Dynamic manager with a proven track record at McDonald's Restaurant, excelling in customer service and team leadership. Enhanced operational efficiency through strategic process improvements, significantly reducing wait times. Skilled in decision-making and time management, fostering a motivated workforce dedicated to delivering exceptional service in a safe environment.
Overview
20
20
years of professional experience
Work History
Manager
McDonald's Restaurant
10.2005 - 11.2025
- Oversaw daily operations to ensure adherence to quality and service standards.
- Trained and mentored staff on best practices for customer service and food safety.
- Implemented process improvements that enhanced efficiency and reduced wait times.
- Collaborated with corporate teams on promotional initiatives to drive customer engagement.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Stepping Stone High School
Tampa, FL11-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
McDonald's Restaurant
10.2005 - 11.2025
High School Diploma -
Stepping Stone High School