Michelle Nourse
Sheffield,USA
Summary
Food Service Director with extensive experience at Mount Carmel Care Center, specializing in cost control and innovative menu design. Expertise in staff training and operational enhancements leads to improved dining experiences while maintaining HACCP compliance and sanitation standards. Focused on delivering high-quality meals tailored to resident preferences and dietary requirements.
Overview
26
26
years of professional experience
Work History
Food Service Director
Mount Carmel Care Center
05.2015 - Current
- Direct and manage the dietary department to provide excellent food service.
- Ensure high quality meals and fine dining experience is provided to all residents.
- Cost control, employee scheduling, training, food procurement, receiving, storage, menu planning, and meal preparation.
- Work closely with residents, lead Resident Food Committee to ensure preferred foods are provided.
- Update tray card system daily.
- Work as a team with food service staff, dietitian, administrator, nurses, activities, and other personnel.
Food Service Director
Athena Health Care, Berkshire Rehabilitation and Skilled Care Center
03.2014 - 05.2015
- Direct and manage the dietary department to provide excellent food service.
- Ensure high quality meals and fine dining experience is provided to all residents.
- Cost control, employee scheduling, training, food procurement, receiving, storage, menu planning, and meal preparation.
- Work closely with residents, lead Resident Food Committee to ensure preferred foods are provided.
- Update tray card system daily.
- Work as a team with food service staff, dietitian, administrator, nurses, activities, and other personnel.
Chef Supervisor
Kindred HealthCare Great Barrington Rehabilitation and Nursing Center
01.2008 - 03.2014
- Ensure high quality meals and fine dining experience is provided to all residents.
- Cost control, employee scheduling, training, food procurement, receiving, storage, menu planning, and meal preparation.
- Work closely with resident to ensure preferred foods are provided on the menu.
- Work as a team with area food service director, dietitian, administrator, nurses and activities personnel.
- Participate in monthly food committee.
Catering
Marketplace
Sheffield, MA
01.2001 - 01.2012
- Summer catering for high end events all around the Berkshires.
- Responsible for kitchen staff and food prep on sight and service to the guests.
1st Cook/Weekend Food Service Manager
Kindred HealthCare Great Barrington Rehabilitation and Nursing Center
01.2000 - 01.2005
- Responsible for all meals (prep and service), as well as the supervision of the dietary department and personnel on the weekends.
Education
ServSafe Trainer/Exam proctor -
National Restaurant Association
01.2020
CDM-CFPP -
Barton Community College
01.2012
Certificate - Culinary Arts
Berkshire Community College
Pittsfield, MA01.2000
Skills
- Portioning and facility management
- Process improvement strategies
- Ordering and purchasing
- Business leadership
- HACCP compliance
- Operational improvement
- Menu design
- Sanitation standards
- Cost control
- Policy development
- Food safety compliance
- Staff training
- Policy implementation
- Foodservice recordkeeping
References
- Joy Morin, Activities Director, Mt. Carmel Care Center, 413-637-2660 EX. 114
- Melissa Baron, MS, RD, LD/N Dietitian, 413-358-3031
- Bill Kittler, Administrator, Kimball Farms, 413-637-5011
- Teresa Caldwell, LICSW, 413-429-1674, 07/18/17
Other Professional Certifications
- CDM-CFPP (Certified Dietary Manager), 93%
- ServSafe Certified as a Food Protection Manager, National Restaurant Association, 01/01/99
Affiliations
- Care Giver for My Def and Autistic Brother-in-Law.
Timeline
Food Service Director
Mount Carmel Care Center
05.2015 - Current
Food Service Director
Athena Health Care, Berkshire Rehabilitation and Skilled Care Center
03.2014 - 05.2015
Chef Supervisor
Kindred HealthCare Great Barrington Rehabilitation and Nursing Center
01.2008 - 03.2014
Catering
Marketplace
01.2001 - 01.2012
1st Cook/Weekend Food Service Manager
Kindred HealthCare Great Barrington Rehabilitation and Nursing Center
01.2000 - 01.2005
ServSafe Trainer/Exam proctor -
National Restaurant Association
CDM-CFPP -
Barton Community College
Certificate - Culinary Arts
Berkshire Community College