Michelle Nunez
Ontario,Oregon
Summary
Driven Loan Officer with a track record of fostering member relationships and achieving financial success at P1FCU, highlighted by an Excellent Member Experience Award and a 100% satisfaction rate. Skilled in data entry and demonstrating strong organizational abilities, excels in upselling services and leading teams to exceed customer expectations.
Overview
6
6
years of professional experience
Work History
Loan Officer
P1FCU
Ontario, Oregon
08.2020 - Current
- Communicate closely with members to build relationships and assist in all aspects of financial success primarily through lending channels. Reviewing and submiting loan applications for various types of consumer loans.
- Help members understand and work through financial situations and recommend products and services that best meet serve the member’s needs.
- Awarded Excellent Member Experience Award the last 3 quarters with an overall 100% in member satisfaction in 2021.
- Consistently receives positive Member Xp reviews on a monthly basis with an overall 4.9 average.
Lead Barista
Jolts And Juice Company
Ontario, Oregon
07.2019 - 07.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Controlled line and crowd with quick, efficient service.
Crew
Papa Murphy’s Pizza
Ontario , Oregon
05.2018 - 06.2019
- Cleaned and maintained all areas of restaurant to promote clean image.
- Offered upgrade items and showcased daily specials to promote restaurant products.
Skills
- Data Entry
- Working with sensitive information
- Upselling Products and Services
- Leadership Training
- Strong Organizational Skills
- Notary through State of Oregon
Timeline
Loan Officer
P1FCU
08.2020 - Current
Lead Barista
Jolts And Juice Company
07.2019 - 07.2020
Crew
Papa Murphy’s Pizza
05.2018 - 06.2019