Michelle Ollek
Leander,TX
Summary
Accomplished HR professional with a proven track record at Connected Healthcare, adept in HRIS integrations (Gusto to Rippling) and enhancing organizational development. Skilled in benefits administration and staff management, I've spearheaded major projects, significantly improving compliance and employee satisfaction. My approach combines strategic project planning with effective communication, driving results and fostering growth.
Overview
9
9
years of professional experience
Work History
Senior Human Resources Generalist/Operations
Connected Healthcare
08.2022 - Current
- Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
- Handled all Open Enrollment processes/procedures and answered benefit related questions
- Set up and manage 401(k) for over 300+ employees
- Evaluated accident reports by filing Worker Compensation claims
- Handled contracts for all Travel Allied/Non-Allied Travel Employees
- Conduct internal audits for I9's to ensure compliance
- Ensure medical staffed employees maintain current licenses and documents needed to stay in federal, state, and Joint Commission compliance
- Ran quarterly reports to ensure Federal wages were met
- Handled Off-Boarding documentations from exit interviews, and handling of COBRA
- Maintain personnel files in Rippling
- Help process payroll with the Payroll Manager
- Spearheaded the completion of HRIS integration from Gusto to Rippling
Human Resources Generalist
Orthopedic Neurological Rehab (ONR)
10.2021 - 08.2022
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making
- Fully manage and process all new hires across multiple states
- Audit and Process all appropriate documents to ensure compliance
- Conducted background checks through ADP Workforce Now
- Perform reconciliation on all processes and procedures to ensure state and federal compliances are followed in multiple states
- Coordinate with Recruiters, Executives, and Directors of Operations in multiple states to ensure New Hires arrive to assigned facilities for orientation
- Answer general HR inquires such as Benefits, PTO, Payroll, LOA/FMLA, Covid policies
- Update and track all employees for Terminations, Status changes and Covid cases
- Track referral bonus, sign-on bonus and relocation bonuses for all new hires and ensure they are paid out appropriately
Payroll Specialist
Cody Pools
06.2020 - 10.2021
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication
- Calculate wages, Tax deductions, benefits and commissions
- Process payroll into Paylocity and other administrative software programs
- Reconcile monthly AMEX statements
- Conduct Background Checks and Drug Screenings utilizing HireRight
- Perform reconciliation of commission draw balances
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Human Resources Assistant
The HT Group |
11.2018 - 04.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
- Fully manage all on-boarding for new employees and contract employees
- Track and process payroll time sheets for 200+ contractors weekly meeting accounting deadlines utilizing Bullhorn Back Office and Kelly OCG
- Process backgrounds, E- Verify I9's, and audit each contractor file for compliant per federal regulations
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency
- Explained and assist with open enrollment for insurance benefits for both internal employees and outside contractors
Hotel Front Desk Supervisor
La Quinta Inn and Suites
05.2015 - 09.2018
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness
- Proficiently handled all customer inquiries and complaints, utilizing problem solving skills to resolve issues promptly
- Established procedures to improve the check-in and check-out process, leading to increased efficiency and customer satisfaction
- Performed administrative duties such as scheduling shifts, ordering supplies, maintaining inventory levels
- Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
- Trained new front desk staff members, improving overall team performance and knowledge.
Education
Bachelor of Arts - Human Resources Management
University of North Texas
Denton, TX05.2017
Skills
- HR policies and procedures
- Organizational Development
- HRIS (Bullhorn, Paylocity, ADP, Gusto, Rippling)
- Benefits Administration
- Staff Management
- Project Planning
Timeline
Senior Human Resources Generalist/Operations
Connected Healthcare
08.2022 - Current
Human Resources Generalist
Orthopedic Neurological Rehab (ONR)
10.2021 - 08.2022
Payroll Specialist
Cody Pools
06.2020 - 10.2021
Human Resources Assistant
The HT Group |
11.2018 - 04.2020
Hotel Front Desk Supervisor
La Quinta Inn and Suites
05.2015 - 09.2018
Bachelor of Arts - Human Resources Management
University of North Texas
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