Michelle Ortega
Springville
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Operator
US Synthetic Mining
Orem
11.2023 - Current
- Learn things really quickly
- Make good quality products
- Making sure the customer gets it on time
- Learned to work with more than one machine
- Communicate well with my team
- Plan to make a good day
Traffic Control Flagger
BATS
Fremont
07.2021 - 11.2022
- Unload truck with signs
- Flag cars on where to go
- Putting cones where cars can’t pass
- Making everyone safe
Customer Service Cashier
Shell Gas Station
San Pablo
07.2020 - 11.2022
- Cook up the food
- Clean the place
- Check for inventory
- Handling the money correctly
- Being nice to customers
Package Handler
Amazon
San Pablo
05.2019 - 08.2020
- Sort out packages
- Putting them in the correct container
- Organizing them in the container so they can fit nicely
- Carrying heavy boxes
Education
Leadership High School
Richmond, CASkills
- Customer service
- Cash handling
- Inventory management
- Point of sale systems
- Equipment operation
- Time management
- Product organization
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Warehouse operations
- Machine operation
- Heavy lifting
- Flagging techniques
- Safety compliance
- Pedestrian safety
- Flagging procedures
- Traffic control devices
- Work zone safety
- Hazard identification
- Vehicle communication
- Quick learner
- Stress tolerance
- Equipment handling
Languages
English
Professional
Spanish
Limited
Timeline
Operator
US Synthetic Mining
11.2023 - Current
Traffic Control Flagger
BATS
07.2021 - 11.2022
Customer Service Cashier
Shell Gas Station
07.2020 - 11.2022
Package Handler
Amazon
05.2019 - 08.2020
Leadership High School