Michelle Overstreet
Mobile,AL
Summary
Capable patient representative dedicated to providing superior support for patients in need of relatable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
6
6
years of professional experience
Work History
Self Employed
Overstreet Writes It
01.2020 - Current
I am a self-employed writing coach
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Reading Volunteer
SELF
05.2018 - Current
HELP YOUTH AND ADULTS WITH READING DIFFICULTY.
- Encouraged critical thinking skills by leading group discussions on various topics related to assigned readings.
- Evaluated student performance regularly using formative assessments and adjusted instruction accordingly for optimal growth results in their reading skills.
- Improved fluency among students by conducting regular timed reading exercises and providing constructive feedback.
Education
Associate of Applied Science - MOBILE CAMPUS
05.2006
Skills
- Customer service
- Insurance verification
- Conflict resolution classes
- Leadership classes
Timeline
Self Employed - Overstreet Writes It
01.2020 - Current
Reading Volunteer - SELF
05.2018 - Current
Remington College - Associate of Applied Science, MOBILE CAMPUS
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