Michelle Pace
Kansas City,MO
Summary
Experienced, Passionate, Professional Senior Manager who had lead numerous departments and teams through growth and change. Challenges are appreciated, thrive on utilizing interpersonal skills, problem-solving skills, process improvement and change management.
Overview
12
12
years of professional experience
Work History
Global Project Manager
StoneX
Kansas City, MO
04.2019 - Current
- Oversaw global ERP system conversion from remote location during Covid.
- Maintained open communication by presenting regular updates on project status to Executive and Senior Management
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Lead to process standardization and streamlining processes,
Internal Audit Consultant
StoneX (aka INTL FCStone)
Kansas City, MO
01.2019 - 03.2019
- Liaised with internal operations and compliance to educate Internal Audit staff on Financial Services Business.
- Authored detailed work plans to meet business priorities and deadlines.
Vice President Derivative Operations
StoneX (aka INTL FCStone)
Kansas City, MO
01.2013 - 09.2018
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Built and established relationship with Sales, Risk, Compliance, Accounting, IT Development & Support, Internal Audit.
- Subject Matter Expert through System Conversion.
Derivative Operations Manager
StoneX (AKA INTL FCStone)
Kansas City , MO
07.2010 - 12.2012
- Established positive and effective communication among unit staff and organization leadership.
- Collaborated with employees to refine procedures, devise best practices and correct quality audit findings.
- Directed Operations Department through the implementation of the Dodd Frank Regulatory Oversight.
- Trained new employees on proper protocols and customer service standards.
- Supervised 14 employees, in 2 Midwestern cities overseeing efficiency of Trade Processing, Reconciliation and Settlements of Derivative Operations.
- Directed strategic workforce planning, performance management.
Education
Master of Arts - Management
Baker University
Baldwin City, KS05.2006
Bachelor of Science - Communications/Agricultural Business
Northwest Missouri State University
Maryville, MO12.1998
Skills
- Enterprise Applications
- Work Orders
- Problem Resolution
- Change Management Process
- Operational Management
- Business Requirements Documents (BRDs)
- Relationship Builder
- Project Leadership
- Process Improvement Implementation
- Business Operations
- Business Strategies
- Schematic Drawing
Affiliations
Sorophimist International
Agricultural Future of America (AFA)
Timeline
Global Project Manager
StoneX
04.2019 - Current
Internal Audit Consultant
StoneX (aka INTL FCStone)
01.2019 - 03.2019
Vice President Derivative Operations
StoneX (aka INTL FCStone)
01.2013 - 09.2018
Derivative Operations Manager
StoneX (AKA INTL FCStone)
07.2010 - 12.2012
Master of Arts - Management
Baker University
Bachelor of Science - Communications/Agricultural Business
Northwest Missouri State University