Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Parenteau-Lyon

Brownington ,VT

Summary

Experienced hairdresser with over 30 years of experience and 18 years of business ownership experience, excelling in customer service and team leadership. Proven track record in client retention and effective inventory management, fostering strong relationships that drive repeat business. Skilled in hiring and training high-performing teams to achieve business goals.

Overview

31
31
years of professional experience

Work History

Owner/Hairdresser

Michelle My Belle
09.2022 - Current

Making clients feel and look there best everyday. Being a hairdresser you develop people skills and good listening skills. I have been doing hair for 33 years and have an established clientele. I do ordering and maintain my own book work.

Owner/Hairdresser

My Salon and Spa
06.1994 - 08.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, did daily cash outs, did payroll with Quickbooks, paid bills, did ordering, pricing and trained employees.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.

Education

O’Brien’s School of Hair
Burlington, VT

Skills

  • Decision-making
  • Customer service
  • Scheduling
  • Goal setting
  • Inventory management
  • Business leadership
  • Inventory tracking and management
  • Customer retention
  • Employee relations
  • Staff training/development
  • Delegating work
  • Profit and loss

Timeline

Owner/Hairdresser

Michelle My Belle
09.2022 - Current

Owner/Hairdresser

My Salon and Spa
06.1994 - 08.2022

O’Brien’s School of Hair
Michelle Parenteau-Lyon