MICHELLE PARKER
Grand Prairie,USA
Summary
Experienced licensed professional counselor with 15+ years in mental health services, specializing in cognitive-behavioral therapy and treatment planning. Proven track record of improving client outcomes through evidence-based practices and efficient case management. Skilled assistant clinical director focused on promoting team collaboration and ensuring healthcare regulation compliance. Committed to raising patient care standards and empowering clients to develop coping strategies for mental health challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Therapist
BPOQe
03.2025 - Current
- Facilitated the identification of negative thoughts and the development of positive coping strategies using cognitive-behavioral therapy.
- Ensured compliance with legal requirements by maintaining accurate documentation of therapeutic interventions.
- Designed tailored treatment plans using comprehensive assessments.
Licensed Professional Counselor (LPC)
Self Employed
11.2024 - Current
- Conducted individual therapy sessions using evidence-based treatment methods.
- Executed detailed assessments and formulated customized treatment strategies for clients.
- Documented client progress, treatment interventions, and outcomes with accuracy and timeliness.
- Facilitated the creation of strategies for managing various mental health challenges.
Therapist
Connections Wellness Group
09.2023 - 11.2024
- Enhanced patient results through the application of evidence-based therapeutic methods.
- Ensured effective management of caseloads while maintaining high-quality client care.
- Guided clients in pinpointing actionable steps for improvement through motivational interviewing.
Assistant Clinical Director
Phoenix Associates Counseling
04.2023 - 09.2023
- Monitored and updated policies to maintain compliance with healthcare regulations.
- Guided clinical team with personalized and group training initiatives.
- Led interdisciplinary team meetings to enhance collaboration.
Adult Outpatient Supervisor
Northcare Health Services
01.2022 - 05.2023
- Optimized scheduling processes to reduce cancellations and no-shows.
- Facilitated continuous learning opportunities for team members.
- Enhanced patient care standards through quality improvement initiatives.
- Directed scheduling, workload allocation, and performance assessments for outpatient healthcare team.
- Fostered departmental accountability by setting clear expectations and monitoring progress.
Case Manager Supervisor
Cornerstone Counseling & Consulting, Inc.
01.2014 - 12.2021
- Supervised documentation processes to uphold legal and organizational compliance in client progress tracking.
- Enhanced client results through strategic case management.
- Guided the integration of strengths-based case management to advance client skill enhancement.
Co-Occurring Therapist/ Staff Therapist
Cornerstone Counseling & Consulting, Inc.
01.2009 - 12.2021
- Delivered community presentations to enhance understanding of mental health topics.
- Partnered with various specialists to ensure thorough support for clients with intricate requirements.
- Guided individuals, groups, and families to identify issues and create solutions.
- Drafted comprehensive client reports.
- Performed scoring and interpretation of psychosocial assessments.
- Facilitated professional development of newly hired therapists and interns through consistent guidance and support.
- Fostered team growth through strategic mentorship.
- Assisted in audit and accreditation by managing documentation and information flow.
- Streamlined audit processes with effective record management.
- Facilitated data collection for audit.
- Verified patient insurance eligibility and benefits through online portals, phone inquiries, and other methods.
- Maintained compliance with payer-specific requirements in insurance claim submissions.
- Performed administrative tasks including data entry, filing, and photocopying for billing department.
- Provided detailed guidance on billing issues, ensuring patients understood financial responsibilities.
Inpatient Therapist
Cedar Ridge Behavioral Hospital
01.2020 - 07.2020
- Streamlined communication between inpatient therapists and referring professionals, enhancing coordination of care efforts.
- Developed rapport with diverse populations, fostering an inclusive atmosphere within the therapeutic setting.
- Collaborated with clients, physicians, and other providers to develop and implement client-centered interventions and treatment plans.
- Assessed new admissions promptly, gathering essential information for efficient case formulation and appropriate intervention planning.
- Conducted psychoeducational groups on various topics including addiction recovery, mood disorders, and anxiety management techniques for the benefit of all participants.
Education
Masters of Science - Professional Counseling
Grand Canyon University
Phoenix, AZ12.2012
Master of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ05.2011
MBA - Human Resource Management
University of Phoenix
Phoenix, AZ02.2006
Skills
- PTSD Care
- Experience with children
- CBT Techniques
- Crisis Intervention
- Clinical counseling
- Critical Thinking
- Problem-Solving
- Treatment Planning
- Addiction counseling
- Group facilitation
- Mental health counseling
- Psychological Assessment
Certification
- TX LPC 89927
- OK LADC 1232
- OK LPC 05345
Timeline
Senior Therapist
BPOQe
03.2025 - Current
Licensed Professional Counselor (LPC)
Self Employed
11.2024 - Current
Therapist
Connections Wellness Group
09.2023 - 11.2024
Assistant Clinical Director
Phoenix Associates Counseling
04.2023 - 09.2023
Adult Outpatient Supervisor
Northcare Health Services
01.2022 - 05.2023
Inpatient Therapist
Cedar Ridge Behavioral Hospital
01.2020 - 07.2020
Case Manager Supervisor
Cornerstone Counseling & Consulting, Inc.
01.2014 - 12.2021
Co-Occurring Therapist/ Staff Therapist
Cornerstone Counseling & Consulting, Inc.
01.2009 - 12.2021
Masters of Science - Professional Counseling
Grand Canyon University
Master of Science - Addiction Counseling
Grand Canyon University
MBA - Human Resource Management
University of Phoenix
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