MICHELLE PENIDO
Atascadero,CA
Summary
Dedicated and compassionate Registered Nurse with five years of experience in patient care and seven years of customer service experience in a corporate setting. Fluent in Portuguese and conversational in Spanish. Relocating to California and seeking a full time position.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hospice Registered Nurse Case Manager
Wilshire Hospice
12.2024 - Current
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Improved patient comfort by providing compassionate end-of-life care and addressing individual needs including dressing wounds, treating pressure ulcers, and performing catheterizations.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
Hospice Registered Nurse
Pathways Healthcare
06.2024 - 11.2024
- Provided home nursing care for terminally ill patients.
- Improved patient comfort by providing compassionate end-of-life care and addressing individual needs including dressing wounds, treating pressure ulcers, and performing catheterizations.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
Registered Nurse, Surgical Trauma Unit
Beth Isreal Deaconess Medical Center
09.2022 - 06.2024
- Oversaw the complex care needs of an up to six patient assignment on a fast paced surgical trauma floor at a level 1 trauma center. Specialty services included trauma, ortho-spine, GI, and ENT.
- Assessed patient condition and collaborated with interdisciplinary teams using closed-loop communication to ensure optimal care was provided.
- Assessed essential post op devices including drains (JP, IR, hemovacs, wound vacs), chest tubes, NG tubes, PEG tubes, and ostomies.
- Efficiently maintained complex wound care using multi-modal techniques including debridement, wound vac, and dressing changes. Specialty care included post-op ostomies, flaps, and skin grafts. Monitored closely for signs of infection and stages of healing.
- Care, maintenance, and emergency management of artificial airways including tracheostomies and laryngectomies.
- Closely monitored telemetry rhythms. Identified the patient's baseline and frequently assessed for critical and adverse changes.
- Assisted patients with achieving adequate pain management including the administration of Patient Controlled Analgesia (PCA) pumps and epidurals.
- Ensured proper care and maintenance of peripheral IVs, PICC lines, and central lines. Frequent observation to quickly identify non-functioning lines and minimize complications.
- Administered alternate forms of nutrition, such as Total Parenteral Nutrition (TPN) and tube feeds.
- Responsible for the admission, discharge, and transfer of patients. Made judgments and timely decisions when a patient required a higher level of care.
- Provided on-going education and emotional support to patients and families. Identified unique needs and tailored my approach to build strong rapport. Demonstrated active listening, empathy, and clear communication during challenging situations.
Patient Care Technician
Beth Isreal Deaconess Medical Center
10.2021 - 07.2022
- Provided patient-centered care for post surgical patients including plastics, reconstructive surgery, head and neck, otolaryngology, breast, and colorectal.
- Demonstrated competence in all major duties including: daily care needs, vital signs, 12 lead EKG, bladder scan, routine blood glucose checks, placing patients on telemetry, removal of peripheral IV and urinary catheters, intake and output of all lines and drains, and specimen collection/safe handling.
- Communicated regularly with primary RN to ensure any deviations from patient norms were addressed proactively.
Patient Care Assistant
Scripps Memorial Hospital
02.2020 - 01.2021
- Provided patient-centered care for post surgical patients including trauma, neuro, ortho, and stroke.
- Demonstrated competence in all major duties including: daily care needs, vital signs, 12 lead EKG, bladder scan, intake and output of all lines and drains, placing patients on telemetry, and specimen collection/safe handling.
- Communicated regularly with primary RN to ensure any deviations from patient norms were addressed proactively.
Corporate Marketing and Document Services Intern
Commonwealth Financial Network
06.2010 - 10.2010
- Assisted with idea generation, content creation, customization and ongoing communication to support internal and advisor facing marketing initiatives
- Researched financial topics and crafted client-friendly articles
- Document Services:
- Reviewed content of highly sensitive client files and determined disposition of files for imaging, destruction, or re-filing
- Researched name changes of mutual fund and annuity companies
- Assisted with training newly hired interns.
COVID-19 Vaccinator
Fallonhealth
Senior Data Integrity Analyst
Commonwealth Financial Network
10.2010 - 07.2017
- Established the Data Integrity department in San Diego
- Maintained and analyzed client account information, products, and sponsor data for advisors and clients to view online
- Collaborated with other operation departments for quick and accurate resolutions to advisor and client issues
- Performed research with direct product sponsors and other companies that transferred data to Commonwealth
- Troubleshot data issues that arose and conferred with the Technology department
- Assisted with training interns and new employees along with other departments interested in Data Integrity.
Hostess
California Pizza Kitchen
01.2018 - 08.2018
- Assigned patrons to tables suitable for their needs and according to rotation
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Answered telephone calls and responded to inquiries.
Dietary Aide
The Cove At La Jolla
08.2018 - 09.2019
- Closely followed sanitation and food handling guidelines while assisting the chef with daily meal preparation.
- Met with newly admitted patients and administered a nutrition assessment under the direction of the Registered Dietitian.
- Quickly and accurately served specific meals to patients with special dietary needs.
Certified Nursing Assistant
The Cove At La Jolla
09.2019 - 02.2020
- Cared for an average of 10 patients per shift in a skilled nursing facility, delivering high-quality, efficient support to meet all needs.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Checked patient vitals to stay on top of symptoms and kept RN informed of changes.
Education
Bachelor of Science - Nursing
Curry College
Milton, MA05.2022
Bachelor of Science - Business Administration, Marketing
Fitchburg State University
Fitchburg, MA05.2010
Skills
- Hospice care
- Acute care
- Wound care
- Team work and dependability
- Attention to detail
- Compassionate caregiver
- Customer service
- Fluent in Portuguese
- Conversational in Spanish
Certification
- Registered Nurse (RN), California
- Registered Nurse (RN), Massachusetts
- Basic Life Support (BLS) Certification
Additional Information
*Non healthcare work experience can be provided per request*
Timeline
Hospice Registered Nurse Case Manager
Wilshire Hospice
12.2024 - Current
Hospice Registered Nurse
Pathways Healthcare
06.2024 - 11.2024
Registered Nurse, Surgical Trauma Unit
Beth Isreal Deaconess Medical Center
09.2022 - 06.2024
Patient Care Technician
Beth Isreal Deaconess Medical Center
10.2021 - 07.2022
Patient Care Assistant
Scripps Memorial Hospital
02.2020 - 01.2021
Certified Nursing Assistant
The Cove At La Jolla
09.2019 - 02.2020
Dietary Aide
The Cove At La Jolla
08.2018 - 09.2019
Hostess
California Pizza Kitchen
01.2018 - 08.2018
Senior Data Integrity Analyst
Commonwealth Financial Network
10.2010 - 07.2017
Corporate Marketing and Document Services Intern
Commonwealth Financial Network
06.2010 - 10.2010
COVID-19 Vaccinator
Fallonhealth
Bachelor of Science - Nursing
Curry College
Bachelor of Science - Business Administration, Marketing
Fitchburg State University
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