Michelle Perez
Lancaster,California
Summary
A career which emphasizes my skills and abilities to learn and accomplish success. To be an asset to my employer and the community. Five Resourceful Counselor brings 5 years of experience in mental health support and crisis response. Develops successful therapeutic processes and encourages honest discussions to help improve mental health. Shows empathy and understanding to clients of various backgrounds and needs.
Overview
5
5
years of professional experience
Work History
Case Manager II / Counselor I
Tarzana Treatment Centers, Inc
Lancaster, CA
06.2023 - Current
- Participated in interdisciplinary team meetings to discuss treatment options.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Organized group activities to provide socialization opportunities for clients.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Maintained up-to-date case records with case activity status.
- Educated clients about mental health conditions, medications and self-care techniques.
- Provided referrals to appropriate health care providers or other community resources.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Provided crisis intervention support for clients in emergency situations.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted individuals with eligibility for available benefits.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Transitioned clients to different providers based on progress or needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Counselor I
Amity Foundation
Lancaster, CA
03.2021 - 06.2023
- Identified treatment goals based on individual diagnosis and history.
- Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
- Incorporated evidence-based practices into counseling sessions such as cognitive-behavioral therapy and motivational interviewing.
- Evaluated client progress throughout treatment plan using standardized assessment tools.
- Conducted assessments to identify client needs, strengths and weaknesses.
- Attended professional development workshops and seminars related to AOD counseling field.
- Adhered to ethical standards outlined by state regulations governing AOD counselors.
- Developed and implemented individualized treatment plans for clients with substance abuse issues.
- Facilitated group therapy sessions to promote positive behaviors and coping strategies.
Technician/Peer Support
Tarzana Treatment Centers
Lancaster CA
12.2018 - 03.2021
- Overlooked a 40 client inpatient unit of clients with addiction and/or mental health issues
- Facilitated groups of grief and loss, relapse prevention, 12 step work, coping skills, parenting and anger management
- Assisted client with counseling and case work management
- Completed intakes with search of person and property clarifying facilities requirements and clients rights
- Monitored clients, assuring their safety and the safety of others
- Office duties included data entry, answering phones, filing, scheduling and ongoing communication with management regarding clients needs
- Test clients with urinalysis and breathalyzer
- Transported patients for medical and personal needs.
Education
Certified Counselor I -
CCAPP
11.2022
Bachelor’s degree in Liberal Arts -
California State University of Bakersfield
12.2016
Associate’s degree in Behavioral and Social Science -
Antelope Valley College
06.2014
Diploma in Medical Assisting -
Charter College
03.2012
Skills
- Bilingual – English/Spanish – Read, write and speak fluently
- Customer Service – 25 years
- Needs Assessment
- Group Therapy
- Patient Support
- Case Management
- Referral Coordination
- Discharge Planning
- Care Coordination
Timeline
Case Manager II / Counselor I
Tarzana Treatment Centers, Inc
06.2023 - Current
Counselor I
Amity Foundation
03.2021 - 06.2023
Technician/Peer Support
Tarzana Treatment Centers
12.2018 - 03.2021
Certified Counselor I -
CCAPP
Bachelor’s degree in Liberal Arts -
California State University of Bakersfield
Associate’s degree in Behavioral and Social Science -
Antelope Valley College
Diploma in Medical Assisting -
Charter College