Michelle Perry
Altona
Summary
Experienced Medical Assistant with over 30 years in patient care and administrative support. Specializes in electronic health records management and patient scheduling, ensuring compliance with healthcare regulations. Strong organizational skills enhance operational efficiency and patient flow. Committed to improving healthcare delivery through effective patient coordination and accurate medical record maintenance.
Overview
34
34
years of professional experience
Work History
Medical Assistant
UVM Health Network-CVPH
Plattsburgh
07.1992 - Current
- Supported healthcare providers during patient examinations and procedures to enhance care delivery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Provided compassionate support to patients during their visits and treatments.
- Coordinated patient scheduling and appointments to optimize provider availability.
- Managed patient scheduling and coordinated follow-up appointments effectively.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate patient records using electronic health record systems.
- Maintained accurate medical records using electronic health systems.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Prepared examination rooms and ensured proper equipment availability.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned medical equipment according to established procedures and safety standards.
- Organized patient charts before each day's clinic sessions began.
- Maintained orderly documents and supplies to enhance team efficiency.
- Reviewed inventory levels and placed orders for medical supplies.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Managed phone inquiries and facilitated patient scheduling to ensure smooth operations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Supported administrative staff by processing payments.
Education
Medical Secretarial - Medical Sectretarial
Champlain Valley Educational Services
Plattsburgh, NY06-1994
High School Diploma -
Saranac Central High School
Saranac, NY06-1994
Skills
- Electronic health records management
- Patient scheduling
- Vital sign assessment
- Medical documentation
- Specimen collection
- Regulatory compliance
- Emergency response preparedness
- Equipment sterilization
- Healthcare software proficiency
- Inventory management
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Conflict resolution
- Maintaining confidentiality
- Professionalism and ethics
- Medical terminology
- Vital sign measurement
- Chart documentation
- Patient preparation
- Electronic health records
- Compliance adherence
- Infection control
- Communication skills
- Medical billing
- Medical inventory management
- CPR
- EMR / EHR
- Medical terminology knowledge
- Phlebotomy techniques
- Calm and level-headed under duress
- Medical terminologies
- EKG administration
- Compassionate
- Patient care coordination
- Electrocardiography (EKG)
- Venipuncture and phlebotomy
- Electrodes placement
Accomplishments
- Outstanding Student Award — CVES
Timeline
Medical Assistant
UVM Health Network-CVPH
07.1992 - Current
Medical Secretarial - Medical Sectretarial
Champlain Valley Educational Services
High School Diploma -
Saranac Central High School