Michelle Perullo

• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Inventoried food products and associated materials on weekly basis.
• Observed quality assurance standards to optimize freshness of deli products.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Delivered and Picked up products to be washed folded and maintained.

• Listened carefully to customer instructions and prepared orders according to those preferences.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Calculated total items needed to assemble party trays and placed orders for inventory.
• Received payment via cash, check, card, or mobile payment and processed promptly, resulting in Number% accuracy rate.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Transported passengers safely along prescribed routes according to tight schedules.
• Conducted pre-trip inspections of bus for safe operation.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  
• Maintained safety of children from infant to 13 years of age.

• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Scheduled appointments and handled calenders for senior leadership.
• Seamlessly interacted with colleagues to plan and complete special projects.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Organized and updated schedules for executives.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Answered high volume of phone calls and email inquiries.
• Facilitated training and onboarding for incoming office staff.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.

• Completed data entry tasks with accuracy and efficiency.
• Compiled data and reviewed information for accuracy prior to input.
• Reviewed and updated client correspondence files and database information to maintain accurate records.
• Maintained files, records and chronologies of entry activities.
• ICD-9 codes

• Resolved payroll discrepancies quickly and successfully.
• Provided customer service to employees regarding payroll inquiries and issues.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Worked with multiple offices across the United States.

• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Maintained strict confidentiality of all payroll information and records.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
• Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.