Michelle Peters
Brooklyn,NY
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
20
20
years of professional experience
Work History
Security Officer
FJC Securities Services
Manhattan, NY
06.2024 - 06.2025
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Adhered to post orders while maintaining a visible presence around the property.
- Maintained accurate logs of all security related activities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded to alarms and conducted investigations as required.
- Enforced access control measures in accordance with established procedures.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Assisted with crowd control during large events held at the facility.
- Operated communication systems between officers stationed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Caregiver
Americare Home Solutions
Brooklyn, NY
12.2022 - 07.2023
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Educated families about available resources for home health care services in the local community.
- Provided emotional support to clients during difficult times.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Bouncer Work
SWAT Services
, NY
01.2005 - 06.2018
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
- Communicated with local law enforcement when necessary regarding matters such as fights, disorderly conduct, trespassers.
- Provided additional support during special events such as concerts, festivals, or sporting events.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
- Prevented unauthorized access into VIP areas by verifying credentials prior to allowing entry.
- Educated patrons about applicable policies concerning noise levels and smoking rules.
Education
Touro College
New York, NYSkills
Security license ,fire guard license ,ability to be a team player desolation skills and the ability to communicate with people
References
References available upon request.
Timeline
Security Officer
FJC Securities Services
06.2024 - 06.2025
Caregiver
Americare Home Solutions
12.2022 - 07.2023
Bouncer Work
SWAT Services
01.2005 - 06.2018
Touro College