Michelle Phillips
Socorro
Summary
Housekeeping Manager with 9 years experience.
Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.
Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated. Exceptional people skills and outgoing personality.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Housekeeping Manager
Holiday Inn Express Hotel Suites
Socorro
07.2016 - 12.2025
- Supervised daily cleaning operations for guest rooms and common areas.
- Trained housekeeping staff on cleaning standards and safety procedures.
- Managed inventory of cleaning supplies and equipment for efficient operations.
Education
Highland HS
Albuquerque, NmSkills
- Cleaning standards
- Inventory management
- Staff training
- Facility management
- Customer service
- Team leadership
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Adaptive thinking
- Project management
- Health and safety compliance
- Employee evaluations
- Guest relations
- Ordering cleaning supplies
- Supervisory skills
- Housekeeping
- Room inspection
- Staff scheduling
Timeline
Housekeeping Manager
Holiday Inn Express Hotel Suites
07.2016 - 12.2025
Highland HS