Michelle Porter
Summary
Proactive and caring worker with 30 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
27
27
years of professional experience
Work History
Cleaning Specialist
Church At Allentown
10.2020 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Preschool Aide
Preschool At Allentown
09.2019 - 08.2023
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Childcare Provider
Self-employed
01.2013 - 10.2017
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted in potty training and other daily hygiene activities to support child development.
Guest
St. Rita's Medical Center
11.2000 - 12.2010
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Cleaned patient rooms while they were in the hospital and when they got discharged
- Kept lobbies and offices clean and in order
Private Caregiver
Private Home
03.1998 - 08.2000
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Provided safe mobility support to help patients move around personal and public spaces.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Sales Associate
Meijer
10.1996 - 03.1998
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Applied Science - Medical Billing And Coding
Everest University Online - Tampa
Seffner, FL01.2013
Skills
- Small Group Support and Assistance
- Positive Reinforcement Methods
- Classroom Management Techniques
- Patient Greeting
- Customer Service Management
- Understanding Customer Needs
- Patient Care and Confidentiality
Timeline
Cleaning Specialist
Church At Allentown
10.2020 - 08.2023
Preschool Aide
Preschool At Allentown
09.2019 - 08.2023
Childcare Provider
Self-employed
01.2013 - 10.2017
Guest
St. Rita's Medical Center
11.2000 - 12.2010
Private Caregiver
Private Home
03.1998 - 08.2000
Sales Associate
Meijer
10.1996 - 03.1998
Associate of Applied Science - Medical Billing And Coding
Everest University Online - Tampa
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