Michelle Poulos
Northborough,MA
Summary
Diligent and hardworking professional dedicated to giving dogs and their owners optimal customer service through inhome dog boarding and daycare services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner of M&M DogCare
Owner Operator Independent
Northborough , Massachusetts
02.2021 - Current
- Transported pets to and from various locations, including parks, vet clinics, and grooming appointments.
- Responsible for providing daily care and exercise to all dogs in the facility, including
- feeding, and cleaning up after them.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Maintained cleanliness of pets' living areas.
- Met with owners to gather petcare information and discuss pet sitting duties.
- Followed precise feeding instructions and schedules for animals under care.
- Monitored pets' health, noting any changes in behavior or condition, and communicated concerns to owners.
- Managed multiple pet care assignments simultaneously, demonstrating strong organizational skills.
- Managed overnight pet care, providing continuous companionship and security for pets.
- Demonstrated excellent customer service skills when interacting with clients.
- Administered medications and treatments as prescribed by veterinarians.
Lash Artist
Parlr
Framingham, Massachusetts
11.2013 - Current
Skills
- Customer service
- Communication skills
- Social media marketing
- Appointment scheduling
- Record keeping
- Punctual and reliable
- Time management abilities
- Pet care
- Dog walking
- Pet transport
Certification
- Managing Cosmetology License
- Certified Lash artist 2007
- Certified Volume Lash Artist 2013
Timeline
Owner of M&M DogCare
Owner Operator Independent
02.2021 - Current
Lash Artist
Parlr
11.2013 - Current