MICHELLE RALLS
Ceres,Ca
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, complemented by a proven ability to swiftly adapt to new environments. Committed to team success while actively pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive a consistent pursuit of excellence in all endeavors. Ready to leverage these strengths to make a meaningful impact.
Overview
28
28
years of professional experience
Work History
Night Auditor
Super 8
01.2019 - Current
- Performed nightly audits and managed financial records identifying and fixing discrepancies in daily logs across multiple departments.
- Efficiently handled all front desk responsibilities during the night shift.
- Served as the primary point of contact for guests and represented the hotel’s brand and service standards.
Front Desk Associate
Motel 6
01.2016 - 01.2019
- Manage the check-in and check-out process for all guests, including the verification of information and processing of payments.
- Perform administrative and record-keeping duties, including data entry, filing, and managing guest information in the company’s system.
- Assisted other departments as needed such as laundry, and housekeeping.
- Traveled to different properties upon request when they were short staffed.
Accounts Receivable Clerk
Phycom Corporation
01.1998 - 03.2014
- Processed customer invoices accurately and efficiently to enhance cash flow management.
- Maintained detailed records of accounts receivable transactions to ensure financial accuracy.
- Coordinated with sales teams to resolve billing discrepancies and improve customer satisfaction.
- Monitored aging reports and followed up on overdue accounts to minimize bad debt risk.
Education
High School Diploma -
Reynolds High School
Troutdale, OR06-1991
Skills
- Attention to Detail
- Time management
- Problem solving
- Ability to work well under pressure
- Multitasking and organization
- Strong work ethic
- End-of-day processes
- Customer service
- Time management
- Payment processing
Timeline
Night Auditor
Super 8
01.2019 - Current
Front Desk Associate
Motel 6
01.2016 - 01.2019
Accounts Receivable Clerk
Phycom Corporation
01.1998 - 03.2014
High School Diploma -
Reynolds High School