Michelle Ramirez
Denver,CO
Summary
Reliable and observant professional with over 3 years of experience in customer-facing roles requiring strong communication, attention to detail, and adherence to safety procedures. Fluent in English and Spanish, with a proven ability to remain calm under pressure, de-escalate conflicts, and maintain a professional presence while working as part of a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prep Cook
Erickson Senior Living
09.2023 - 02.2025
- Coordinated with kitchen staff for timely food preparation and strict adherence to quality standards, enhancing overall service delivery.
- Streamlined kitchen operations by effectively communicating with team members and swiftly adapting to changing priorities.
- Ensured cleanliness and organization of kitchen workstations, equipment, and food preparation areas to facilitate smooth operations.
- Followed food safety, sanitation, and workplace safety protocols to maintain a safe and compliant kitchen environment.
Cashier
Panera Bread
07.2023 - 09.2023
- Delivered friendly, efficient customer service while accurately processing cash, credit, and mobile transactions to enhance customer satisfaction.
- Maintained accuracy and efficiency while handling high-volume transactions in a fast-paced environment.
- Guided customers with menu selections and order customization to create a personalized dining experience.
- Worked with team members to maintain smooth operations and meet company standards for cleanliness and customer satisfaction.
Cashier & Bartender
Fuzzy’s Taco Shop
06.2022 - 07.2023
- Delivered efficient customer service by taking orders, processing payments, and resolving guest concerns, enhancing overall customer satisfaction in a fast-paced environment.
- Accurately handled cash, credit, and digital transactions while maintaining register accuracy.
- Prepared and served beverages while adhering to responsible alcohol service and food safety standards.
- Coordinated with team members to ensure timely service and operational efficiency, contributing to a positive guest experience.
Education
GED -
State of Colorado
Denver01-2019
Skills
- Attention to Detail
- Safety Compliance
- Customer Service
- Bilingual (English/Spanish)
- Effective Communication
- Team Collaboration
- Time Management
- Adaptability in Fast-Paced Environments
- Problem Solving
- Conflict Resolution
- Situational Awareness
- Reporting
References
Available upon request.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- ServSafe Food Handler
Timeline
Prep Cook
Erickson Senior Living
09.2023 - 02.2025
Cashier
Panera Bread
07.2023 - 09.2023
Cashier & Bartender
Fuzzy’s Taco Shop
06.2022 - 07.2023
GED -
State of Colorado