Michelle Rangel
Menifee,CA
Summary
Highly motivated individual who defines herself by achievment, optimism, and a strong witk ethic. Enjoys implementing new skills to attain efficiency. Able to understand new concepts quickly, apply them accurately to an evolving environment, and organize work assignments to meet established timetables.
Overview
13
13
years of professional experience
Work History
Pet Stylist
Beauty Box for Paws
Perris, California
11.2024 - Current
- Bathed and dried dogs and cats to ensure cleanliness.
- Communicated with pet owners about grooming services and pet care.
- Managed appointment schedules for clients seeking grooming services.
- Trained junior groomers on best practices and grooming techniques.
- Conducted health checks to identify skin conditions or parasites in pets.
- Developed tailored grooming plans based on individual pet needs.
- Scheduled regular appointments for repeat customers.
- Tracked sales data for daily reports using computer software programs.
- Kept accurate records of products used during each grooming session.
- Attended training seminars related to pet grooming techniques and trends.
- Inspected animals for signs of illness or injury prior to grooming process.
- Demonstrated knowledge of breed specific cuts and styles as requested by customer.
- Monitored pets closely while they were being groomed to ensure safety at all times.
- Maintained a clean and safe work environment, following all safety protocols.
- Provided advice to pet owners on proper nutrition, behavior modification techniques and general care of their pets.
- Conducted pre-grooming consultations with clients to discuss goals for the grooming session.
- Utilized clippers, scissors, combs and brushes during grooming sessions as necessary.
Pet Stylist
Candace's Pet Care Center
Riverside , CA
02.2024 - 09.2024
- Groomed pets using clippers, scissors, and bathing tools.
- Consulted with pet owners to determine grooming needs and preferences.
- Maintained cleanliness of grooming area and equipment to ensure safety.
- Educated pet owners on proper coat care and grooming techniques.
- Monitored pets for signs of stress or health issues during grooming sessions.
- Collaborated with team members to improve grooming processes and service quality.
- Scheduled appointments and managed time efficiently during busy periods.
- Provided exceptional customer service to enhance client relationships.
- Maintained records of services provided to clients and their pets.
Pet Stylist
Petco
Riverside, CA
05.2022 - 01.2024
- Consulted with pet owners to determine grooming needs and preferences.
- Monitored pets for signs of stress or health issues during grooming sessions.
- Provided exceptional customer service to enhance client relationships at Petco.
- Trimmed nails, ears, and fur as needed to maintain pet hygiene.
- Educated owners on proper maintenance of their pet's coat between professional groomings.
- Ensured that all necessary vaccinations were up-to-date before providing any service.
- Monitored animal behavior closely during grooming sessions to reduce stress levels.
- Demonstrated proper handling techniques when working with animals.
- Scheduled appointments with clientele for grooming services.
- Maintained quick styling pace while paying attention to detail, quality and safety and understood and performed correct trims for multiple specific breeds and coat types.
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management build successful operation.
Bather/Dog Groomer
Petsmart
Rancho Cucamonga, California
06.2019 - 04.2022
- Bathed and groomed pets to maintain cleanliness and comfort.
- Assisted pet owners with product recommendations for grooming needs.
- Maintained grooming equipment and tools for optimal performance.
- Cleaned bathing areas to uphold hygiene standards in the workplace.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Adhered strictly to company policies related to the care of animals.
- Provided excellent customer service to enhance client satisfaction and loyalty.
Animal Care Technician
Moreno Valley Animal Hospital
Moreno Valley, California
11.2018 - 05.2019
- Provided daily care and feeding for animals in the clinic.
- Monitored animal behavior and health for any signs of distress.
- Administered medications and vaccinations as directed by veterinarians.
- Maintained accurate records of animal health care and treatments.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Ensured proper animal housing and husbandry, including feeding, watering, sanitation, enrichment, and exercise.
- Assisted with euthanasia procedures when necessary.
Cashier/Pharmacy Cashier
Rite-Aid Pharmacy
Riverside, CA
03.2013 - 05.2018
- Professionally handle incoming requests from customers, and ensure that the issues are resolved both promptly and thoroughly.
- Provide quality service and support in a variety of areas, including but not limited to: inputting patients' prescription information, pulling medications, and putting orders in line to be filled.
- Troubleshoot customer issues over the phone.
- Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
High School Diploma -
Citrus Hill High School
Perris, CA05-2009
Skills
- Pet grooming
- Health assessment
- Breed-specific cuts
- Time management
- Customer relationship management
- Problem solving
- Record keeping
- Effective communication
- Attention to detail
- Stress management
- Safe equipment usage
- Strong communication skills
- Animal behavior
- Basic animal first aid
- Creative styling
- Expert grooming techniques
- Patience and empathy
- Canine behavior
- De-matting techniques
- Animal Disease Recognition
- Kennel disinfection
- Animal Shelter Operations
Timeline
Pet Stylist
Beauty Box for Paws
11.2024 - Current
Pet Stylist
Candace's Pet Care Center
02.2024 - 09.2024
Pet Stylist
Petco
05.2022 - 01.2024
Bather/Dog Groomer
Petsmart
06.2019 - 04.2022
Animal Care Technician
Moreno Valley Animal Hospital
11.2018 - 05.2019
Cashier/Pharmacy Cashier
Rite-Aid Pharmacy
03.2013 - 05.2018
High School Diploma -
Citrus Hill High School