Summary
Overview
Work History
Education
Skills
horse back riding and bowling
Timeline

Michelle Reed

Riviera Beach,FL

Summary

Proven Telemarketing Sales Representative with a track record of enhancing sales scripts for Big Mouth Media, leading to improved lead conversion rates. Excelled in high-volume call environments, mastering client management software and data accuracy. Demonstrated exceptional professional communication and teamwork, significantly contributing to positive workplace morale and collaborative success.

Overview

4
4
years of professional experience

Work History

Telemarketing Sales Representative

Charlie
12.2023 - 08.2024

Telemarketing Sales Representative

Big Mouth Media
01.2023 - 11.2023
  • Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.

Hospitaliity Temp Agency

LGC Hospitality Staffing
09.2020 - 02.2023
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.

Education

High School Diploma -

Wellington High School Adult Education Center, Wellington, FL
07.2000

Skills

  • Professional Communication
  • Inbound and outbound calls
  • Outbound and inbound calls
  • Outbound Calling

horse back riding and bowling

I spend all my extra time horse back riding which ive done since iI was 6 years old.I also am on a bowling league.

Timeline

Telemarketing Sales Representative - Charlie
12.2023 - 08.2024
Telemarketing Sales Representative - Big Mouth Media
01.2023 - 11.2023
Hospitaliity Temp Agency - LGC Hospitality Staffing
09.2020 - 02.2023
Wellington High School Adult Education Center - High School Diploma,
Michelle Reed