MICHELLE RENEE CASH
Troy,MI
Summary
Dynamic marketing student with a strong background in customer service, demonstrating exceptional communication and interpersonal skills. Experienced in high-volume dining environments, consistently enhancing guest experiences and improving table management efficiency. Proven adaptability and problem-solving abilities contribute to increased customer satisfaction and repeat business. Seeking to leverage these skills in an internship or part-time position within the marketing and advertising sector.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Intern
Habits 365 Greek
Remote Work
01.2025 - Current
- Connected with leaders in various Greek chapters on campus.
- Generated sample designs for future merchandise offerings.
- Fostered connections among campus student leaders.
- Cultivated strong business relations with clients.
Part-time Server
Cutting Edge Catering
Ferndale, MI
06.2022 - Current
- At various events and locations in Metro Detroit, MI, as well as Birmingham, MI.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collaborated with team members to establish a seamless, fine dining event.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Lou and Harry's Bar and Grill
E. Lansing
12.2023 - 04.2024
- Wait tables, serve food and beverages, and clean up.
- Delivered top service in a high-volume and fast-paced environment.
- Ensured the cleanliness of the restaurant and bar.
- Collaborated with a diverse team to foster a positive and efficient work environment.
- Took orders from customers accurately and in a timely manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Kona Grill
Troy, MI
11.2021 - 05.2023
- Provided a warm welcome to guests, oversaw reservations, and worked to create an organized process and seating and reservations.
- enhanced my interpersonal communication skills as well my ability to provide excellent customer service in a dynamic environment
- Managed and packaged to go orders
- Ensured accuracy of to go orders
Beverage Cart Attendant
Camp Ticonderoga
Troy, MI
04.2021 - 09.2021
- Built strong business relationships with customers, enhancing customer loyalty and satisfaction.
- Carried out significant sales, contributing to overall revenue growth.
- Worked large golf outings and charity events, ensuring smooth operations and customer satisfaction.
Education
Bachelor's Degree - Marketing At Eli Broad College of Business
Michigan State University
East Lansing, MI05.2027
High School Diploma -
Notre Dame Prep & Marist Academy
Pontiac, MI05.2023
Skills
- Fast-Paced Restaurant Operations
- Sales Maximization Skills
- Reliability and punctuality
- Effective Communication Skills
- Strategic Client Engagement
References
Available upon request
Hobbies and Interests
- Solidcore Pilates
- Tennis
- Reading
Volunteer Experience
- St Mary of the Hills Church, Rochester Hills, MI
- Pontiac Rescue Mission, Pontiac, MI
- Gleaners Food Bank, Southfield, MI
- Tutoring at Lansing Elementary Lansing, MI
Phone numbers
(248) 480-1624
Certification
- Michigan Alcohol Certification
Affiliations
- Active Member of Chi Omega Sorority
- Member of Global Sales Leadership Society
- Helping Hands Organization
Timeline
Marketing Intern
Habits 365 Greek
01.2025 - Current
Server
Lou and Harry's Bar and Grill
12.2023 - 04.2024
Part-time Server
Cutting Edge Catering
06.2022 - Current
Kona Grill
11.2021 - 05.2023
Beverage Cart Attendant
Camp Ticonderoga
04.2021 - 09.2021
Bachelor's Degree - Marketing At Eli Broad College of Business
Michigan State University
High School Diploma -
Notre Dame Prep & Marist Academy
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