Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MICHELLE REYNOLDS GOLDA

Warwick,RI

Summary

Highly organized and team oriented retail professional with significant background in sales leadership, operations, merchandising, supervising, and leading teams to successful outcomes. Dedicated and passionate about developing long term customer relations and exceeding origination goals.

Overview

3
3
years of professional experience

Work History

Sales Supervisor

Pandora Jewelry
Warwick, RI
03.2019 - 06.2022
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity.
  • Managed daily sales floor operations to ensure customer loyalty and strengthen brand, by modeling exceptional customer service.
  • Monitored daily sales operations and served as informational and procedural resource to team members.
  • Engaged customers in current products and key features to drive consistent revenue.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Coached and worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Teamed new employees with seasoned associates to ensure and promote their success.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.


Education

Bachelor of Arts - Early Childhood Education

Rhode Island College
Providence, RI

Bachelor of Science - Metaphysical Psychology

University of Metaphysics
Sedona, AZ

Skills

  • Sales Leadership
  • Goals and performance
  • Performance evaluation
  • Staff Management
  • Operations
  • Staff Training
  • Client Relations
  • Motivational Coaching

Accomplishments


  • Received 16% out of cycle salary increase 2022 for exceptional performance.
  • Assisted in achieving quarterly sales Christmas 2020 by effectively leading sister store associates who came to assist when vast majority of my store staff were on Covid Lockdown.
  • Exceeded both UPT and ADS in regards to monthly store KWI.

Timeline

Sales Supervisor

Pandora Jewelry
03.2019 - 06.2022

Bachelor of Arts - Early Childhood Education

Rhode Island College

Bachelor of Science - Metaphysical Psychology

University of Metaphysics

Similar Profiles

CREATE PROFILE
MICHELLE REYNOLDS GOLDA