- DIY and Home Improvement
- Gardening
- Outdoor Recreation
- Music
- Crafting and DIY Projects
- Drawing and Painting
Michelle Rineer
Millsboro ,DE
Summary
Dynamic individual with a strong background in hospitality and customer service. Recognized for fostering guest engagement and maintaining cleanliness standards, ready to contribute to seamless operations and elevate customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Restaurant
Coastal High Way Rehoboth Beach
11.2025 - Current
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu items and service protocols.
- Processed customer payments accurately using point-of-sale system.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Personal Care Assistant
Mornimg Star/ ,care Givers America,/ and Sunrise in Home Care
Lancaster, PA
03.2021 - 08.2024
- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered medications accurately, ensuring client health and safety.
- Developed personalized care plans in collaboration with healthcare providers.
- Coordinated transportation for medical appointments, ensuring timely attendance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Planned activities to encourage movement, stretching, and strength building.
- Assisted with daily living activities, running errands, and household chores.
Truck Loader
UPS
Middletown, PA
11.2023 - 05.2024
- Operated pallet jacks and forklifts to load packages efficiently.
- Sorted packages by destination, ensuring accurate loading onto delivery vehicles.
- Collaborated with team members to maintain safety standards during loading operations.
- Inspected packages for damage before loading, enhancing overall shipment quality.
- Learned proper handling techniques for various package sizes and weights.
Catering Lead
Panera Bread
Rhorertown Rd
08.2018 - 08.2022
- Oversaw event logistics, ensuring seamless execution of catering services.
- Trained and mentored team members on food preparation standards and safety protocols.
- Coordinated menu planning with clients to meet dietary restrictions and preferences.
- Managed inventory levels, optimizing supply chain processes for catering operations.
- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Manheim Township
Neffsville PA06-1986
Skills
- Guest engagement
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- Supply restocking
- Beverage preparation
- Food station setup
- Banquet coordination
- Multitasking and organization
Certification
RAMP certified i also have esperance with individual's with disablitys.I enjoy working with my hands and being I
outside have done a variety of jobs im interested in learning about flower and plants .i have had a lot of different types of flower beds in my yards i have also built a few water fountains and fish ponds,working at a green house or nursery is my dream job,i feel like i have fair knowledge of plant care and my friend would say i have a green thumb/
Interests
Timeline
Server
Cracker Barrel Restaurant
11.2025 - Current
Truck Loader
UPS
11.2023 - 05.2024
Personal Care Assistant
Mornimg Star/ ,care Givers America,/ and Sunrise in Home Care
03.2021 - 08.2024
Catering Lead
Panera Bread
08.2018 - 08.2022
High School Diploma -
Manheim Township