MICHELLE ROCKER-WALLACE
Tavares,FL
Summary
Proven Booking Officer at Lake County Sheriff's Office, adept in de-escalating conflicts and enhancing facility security, showcases exceptional problem-solving and data entry skills. Achieved significant reductions in contraband introduction, demonstrating strong attention to detail and adherence to policies. Skilled in inmate supervision and recordkeeping, ensuring efficient and safe operations.
Overview
23
23
years of professional experience
Work History
Booking Officer
Lake County Sheriff's Office
10.2005 - Current
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
- Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
- Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
- Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
Data Entry Clerk
Tavares High School
07.2001 - 06.2004
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
No Degree - Accounting Operations
Lake Tech
Eustis, FL06-1999
High School Diploma -
Tavares High School
Tavares, FL05-1988
Skills
- Strong organization
- Data entry
- Discretion and confidentiality
- Recordkeeping skills
- Data entry proficiency
- Policy adherence
- Keyboard entry
- Mugshots
- Fingerprints
- Booking procedures expertise
- Data integrity
- Filing systems
- Problem-solving
- Inmate supervision
- Attention to detail
- Problem-solving abilities
- Time management
- Multitasking
- Safety and security
- Inmate transport
- Decision-making
- Observation
Timeline
Booking Officer
Lake County Sheriff's Office
10.2005 - Current
Data Entry Clerk
Tavares High School
07.2001 - 06.2004
No Degree - Accounting Operations
Lake Tech
High School Diploma -
Tavares High School
Similar Profiles
Zachary SullivanZachary Sullivan
Traffic Enforcement Unit at Lake County Sheriff's OfficeTraffic Enforcement Unit at Lake County Sheriff's Office
Micah HelwigMicah Helwig
Correctional Officer at Lake County Sheriff's OfficeCorrectional Officer at Lake County Sheriff's Office
Austin MoshierAustin Moshier
Deputy Sheriff at Salt Lake County Sheriff's OfficeDeputy Sheriff at Salt Lake County Sheriff's Office
VALERIE LEON ZAYASVALERIE LEON ZAYAS
MASTER DETENTION DEPUTY - BOOKING at Lake County Sheriff's OfficeMASTER DETENTION DEPUTY - BOOKING at Lake County Sheriff's Office
Jeffrey ScottJeffrey Scott
General Manager at BJ's Wholesales ClubGeneral Manager at BJ's Wholesales Club