Michelle Roden
US
Summary
Dynamic Human Resources Payroll Specialist with extensive experience, excelling in payroll processing and employee onboarding. Proven ability to maintain timesheet accuracy and confidentiality while enhancing operational efficiency. Skilled in HRIS software and committed to delivering exceptional support to employees, ensuring compliance and satisfaction.
Overview
27
27
years of professional experience
Work History
Human Resources Payroll Specialist
Sephora Distribution Center
Aberdeen, Maryland
07.2025 - Current
- Process payroll data for hourly and salaried employees using HRIS software.
- Resolve payroll discrepancies by investigating employee inquiries promptly.
- Maintain records of employee attendance and leave balances, ensuring compliance with established policies.
- Provide assistance to employees regarding payroll matters such as taxes, deductions, vacation and sick time accrual.
- Review timesheets for accuracy before entering into payroll system.
- Provide essential support to address individual HR needs of employees.
- Work cross-functionally to optimize efficiency and execute on HR business processes.
OFFICE /HR COORDINATOR
Ryder Logistics
02.2021 - 07.2025
- Managed payroll processing for multiple states including time tracking, attendance monitoring and leave requests.
- Maintained accurate employee records in HRIS systems, and enable efficient data retrieval for reporting purposes.
- Managed the recruitment process for temporary associates by identifying hiring needs, creating job requisitions, posting job ads, screening, conducting preliminary interviews, scheduling interviews, and drafting offer letters..
- Served as link between management and employees by handling questions and helping resolve work-related problems.
- Processed background checks and drug tests for temporary associate conversions prior to extending job offers.
- Assisted new employees with onboarding and process I-9 verification.
- Managed daily operations ensuring timely completion of tasks, and maintaining a well-organized work environment.
Accounts Receivable and Billing Clerk
Service Tire Truck Center
03.2018 - 12.2020
- Performed daily reconciliations of accounts receivable ledger to ensure accuracy of invoices and billing.
- Processed customer payments accurately and promptly, including credit card payments and direct debit transactions.
- Generated monthly financial reports that included summary of sales activity and aging information on past due accounts.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
CUSTOMER SUCCESS SPECIALIST
Aerotek/Williams Scotsman
07.2017 - 01.2018
- Proactively called customers nearing lease end to discuss lease renewal options, coordinated onsite takeovers and relocation, followed-up on credit denials, answer invoice questions, process payments, obtain and process expired PO's, and escalate to specialists as needed.
- Provided general customer success support, including but not limited to: receiving and resolving incoming calls for CSS team.
- Accurate handling and data entry of work orders, purchase orders, process invoices for payment to appropriate vendor.
ADMINISTRATIVE ASSISTANT
Brody Transportation
02.2013 - 02.2017
- Trailer billing, assist with trailer sales, accounts receivable, payroll, provide manual and computer-generated reports weekly, customer service, meeting scheduling, processed and issued temporary MVA tags and titles for trailers.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
CORRECTIONAL OFFICER
Baltimore County Department Of Corrections
11.2007 - 06.2011
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts and responded to emergency situations.
- Prepared reports to document incidents and violations.
- Immediate supervision, custody, care, and control of juveniles, male and female prisoner inmates.
COMMUNITY SERVICE OFFICER
Baltimore City Police Department
07.1998 - 11.2007
- Processed payroll for employees, maintained employee time records, supervisor's calendar, and provided clerical correspondences and reports.
- Conducted missing persons, stolen guns, and vehicle checks.
- Data entry and handling of evidence and property, conducted photo lineups and assisted with preparing criminal warrants and protective orders.
Education
High School Diploma -
Frederick Douglass High School
USSkills
- Payroll processing
- Recruitment
- Confidentiality and Discretion
- MS Office
- Attention to detail
- Employee onboarding
- Timesheet accuracy
- HRIS software
- Payroll administration
Timeline
Human Resources Payroll Specialist
Sephora Distribution Center
07.2025 - Current
OFFICE /HR COORDINATOR
Ryder Logistics
02.2021 - 07.2025
Accounts Receivable and Billing Clerk
Service Tire Truck Center
03.2018 - 12.2020
CUSTOMER SUCCESS SPECIALIST
Aerotek/Williams Scotsman
07.2017 - 01.2018
ADMINISTRATIVE ASSISTANT
Brody Transportation
02.2013 - 02.2017
CORRECTIONAL OFFICER
Baltimore County Department Of Corrections
11.2007 - 06.2011
COMMUNITY SERVICE OFFICER
Baltimore City Police Department
07.1998 - 11.2007
High School Diploma -
Frederick Douglass High School
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