Michelle Roman
Worcester,MA
Summary
Im highly Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to the company's success.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Supervisor
Sodexo USA
Worcester, MA
09.2003 - Current
- Directed and supervised team of 15 or more employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
High School Diploma -
South High School Community
Worcester, MA05-2006
Skills
- Supervising Staff
- Developing Operational Improvements
- Employee Discipline
- Employee Performance Management
- Excellent customer service
- Ability to deal with difficult customers
- Daily Workflow Improvement
Timeline
Supervisor
Sodexo USA
09.2003 - Current
High School Diploma -
South High School Community