Michelle Romero
Florida,NY
Summary
Experienced Cabin Crew member skilled in cabin safety procedures and emergency response protocols, prioritizing passenger safety and comfort. Resolved customer issues with effective communication and problem-solving, enhancing travel experiences. Administered first aid and oxygen while ensuring compliance with safety standards, and collaborated with crew to optimize onboard operations.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Flight Attendant
JetBlue
Queens, New York
07.2022 - Current
- Briefed travelers on safety procedures and emergency equipment use.
- Checked and secured cabin areas before takeoff, ensuring safety and compliance with regulations. before departure, landing, and turbulence events.
- Responded to in-flight emergencies using company safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Assisted customers with seating arrangements, baggage handling, and special travel needs to enhance overall travel experience.
- Coordinated with JetBlue crew to ensure seamless onboard operations and effective service delivery.
Flight Attendant
Republic Airways
Queens, New York
03.2011 - 07.2024
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocol.
- Briefed travelers on safety procedures and emergency equipment use.
- Secured cabin areas before departure, landing, and turbulence events.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Delivered onboard customer service including food and beverage service.
Education
Seward Park High School
New York, NYSkills
- Cabin safety procedures
- Emergency response protocols
- First aid
- Oxygen administration
- Passenger safety management
- Passenger service
- In-flight announcements
- First aid
- Problem solving
- Clear communication
- Adult AED and CPR
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Youth Outreach Volunteer
- Traveling
- Reading
References
References available upon request.
Timeline
Flight Attendant
JetBlue
07.2022 - Current
Flight Attendant
Republic Airways
03.2011 - 07.2024
Seward Park High School