Michelle Ross
Philadelphia,PA
Summary
I am a hard-working self-starter passionate about palliative care and hospice as a social work specialty. The knowledge and experience that make up this resume are strong. I practice the social work profession's mission to help meet the basic human needs of all people, particularly those experiencing life-limiting diagnoses. I practice good communication, empathy, and active listening and always provide a supportive presence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PALLIATIVE CARE SOCIAL WORKER, LSW, BSW, MHCI25’
PENNSYLVANIA HOSPITAL
03.2023 - 01.2024
- Emotional and Psychological Support: Provided counseling and psychotherapy to patients, families, and caregivers to help them cope with the emotional challenges of serious illness, supported families during family meetings, provide support to the team during times of patient distress
- Psychosocial Assessments: Conducted assessments to identify the needs and strengths of patients and their families, and developed care plans accordingly provided supportive visits
- Care Coordination: Collaborated with healthcare providers to ensure a holistic approach to patient care, including coordinating services and discharge planning and bereavement providing resources
- Advance Care Planning: Facilitated discussions about end-of-life care preferences and helped patients and families make informed decisions
- Crisis Intervention: Provided support during crises and helped families navigate complex healthcare systems
- Education and Advocacy: Educated patients and families about palliative care options, and advocating for their needs within the healthcare system
SICKLE CELL SOCIAL WORKER, LSW, MSW
PENN MEDICINE HEMATOLOGY
05.2021 - 03.2023
- Emotional and Psychological Support: Providing counseling and psychotherapy to help patients and families cope with the emotional challenges of sickle cell disease
- Crisis Intervention: Offering support during crises, such as severe pain episodes or hospitalizations, and helping families navigate the healthcare system
- Care Coordination: Collaborating with healthcare providers to ensure comprehensive care, including coordinating appointments, treatments, and follow-up care
- Education and Advocacy: Educating patients and families about the disease, treatment options, and available resources, and advocating for their needs within the healthcare system
- Community Outreach: Connecting patients and families with community resources, support groups, and financial assistance programs
- Advance Care Planning: Facilitated discussions about end-of-life care preferences and helping patients and families make informed decisions and Medical Power of Attorney documentation
- Conflict Resolution: Assisted with conflicts that may arise between patients and their families due to the stress of managing the disease
- Support for Daily Living: Helped patients manage the impact of the disease on their work, school, and finances
SOCIAL WORKER, MSW
COMPASSUS HOME HOSPICE & PALLIATIVE CARE
10.2020 - 05.2021
- Comprehensive Assessments: Conducting assessments to identify the emotional, social, and spiritual needs of patients and their families
- Individualized Care Plans: Developing and implementing care plans tailored to the unique needs of each patient and family
- Counseling and Emotional Support: Providing counseling and emotional support to patients and families to help them cope with the challenges of serious illness and end-of-life care
- Coordination of Care: Collaborating with the interdisciplinary team to ensure holistic care and coordinating services and resources
- Advocacy: Advocating for the rights and wishes of patients and families within the agency
- Grief and Bereavement Support: Providing support to families during the grieving process and offering bereavement services
CHILD WELFARE INTAKE CYD, BSW
DEPARMENT OF HUMAN SERVICES
05.2019
- Client Assessment: Conducted comprehensive assessments to identify the needs and strengths of clients and their families
- Case Management: Developed and implement individualized care plans, coordinating services and resources to meet clients' needs
- Counseling and Support: Provided emotional and psychological support to clients and their families, helping them cope with challenges
- Advocacy: Advocated for clients' rights and needs within the healthcare and social service systems
- Education: Educated clients and families about available resources, services, and treatment options
- Crisis Intervention: Offered support during crises and help clients navigate complex systems
- Community Outreach: Connected clients with community resources, support groups, and financial assistance programs
- Documentation: Prepare reports, case summaries, and other documentation as required
- Collaboration: Worked closely with other professionals, including healthcare providers, to ensure holistic care
Education
Master in Health Care Innovation -
PENN MEDICINE SCHOOL OF HEALTH ETHICS & POLICY
05.2025
MSW -
PENN MEDICINE SCHOOL OF POLICY & PRACTICE
05.2020
BSW -
TEMPLE UNIVERSITY SCHOOL OF SOCIAL WORK
05.2017
Skills
- Epic EMR
Certification
- Member of Penn Ethics Committee, 2022
- Licensed Social Worker, 2021
- Child Welfare Education Baccalaureate (CWEB), 2017
- Certified Hospice Nursing Assistant, 1999-2017
Disclaimer
I am a hard-working self-starter passionate about palliative care and hospice as a social work specialty. The knowledge and experience that make up this resume are strong. I practice the social work profession's mission to help meet the basic human needs of all people, particularly those experiencing life-limiting diagnoses. I practice good communication, empathy, and active listening and always provide a supportive presence.
Timeline
PALLIATIVE CARE SOCIAL WORKER, LSW, BSW, MHCI25’
PENNSYLVANIA HOSPITAL
03.2023 - 01.2024
SICKLE CELL SOCIAL WORKER, LSW, MSW
PENN MEDICINE HEMATOLOGY
05.2021 - 03.2023
SOCIAL WORKER, MSW
COMPASSUS HOME HOSPICE & PALLIATIVE CARE
10.2020 - 05.2021
CHILD WELFARE INTAKE CYD, BSW
DEPARMENT OF HUMAN SERVICES
05.2019
Master in Health Care Innovation -
PENN MEDICINE SCHOOL OF HEALTH ETHICS & POLICY
MSW -
PENN MEDICINE SCHOOL OF POLICY & PRACTICE
BSW -
TEMPLE UNIVERSITY SCHOOL OF SOCIAL WORK
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