Michelle Rousseau
Bullhead City,AZ
Summary
Self motivated individual with over 15 years of experience in sales, marketing and guest relations. Proven achievements in developing leads and increasing revenue through market trend analysis. Strong skills in action plans and productivity. Hardworking, reliable, professional and works great under pressure of sales and leadership.
Overview
11
11
years of professional experience
Work History
Business Development Specialist
Findlay Motor Company
Bullhead City, AZ
01.2023 - Current
- Negotiated with customers to close sales at agreed upon prices.
- Performed competitive analysis of existing products and services in the marketplace.
- Developed and maintained relationships with clients to increase sales revenue.
Shift Lead
Pirate Cove Resort & Marina
Needles, CA
02.2022 - 11.2022
- Implemented new strategies to ensure all agents are successful in maintaining corporate policies and procedures.
- Guest recovery to provide guest satisfaction.
- Training new agents through a 90-day program.
- Promoting new and loyal guests with exclusive offers.
Insurance Sales Agent
SelectQuote
Overland Park, KS
06.2019 - 06.2020
- Sold various insurance policies to clients based on prior losses and affordability
- Consistent cold calling to obtain new business
- Mentored new agents on prospecting new leads and selling techniques
- Sought new clients by telemarketing and networking
Insurance Sales Agent
Automobile Club of Southern California
Chatsworth, CA
06.2016 - 07.2019
- Pre-underwriting policies to maintain accuracy for commission
- Skillfully explaining advantages and turning objectives into sales
- Worked current insureds policies to add discounts and find new business opportunities
Assistant Manager
T-Mobile
Venice, CA
05.2013 - 06.2016
- Worked closely with district management-Led district sales meetings
- Attended and assisted with career development programs to ensure a low turnover rate
- Implemented new sales strategies with sales associates to maintain goals
- Oversee inventory, marketing and all store operations
Skills
- Cross-functional team leadership
- Lead Generation
- Marketing strategies and oversee operations
- Results focused
- Thrives under pressure
- Staff Training
Accomplishments
- T-Mobile: Promoted to sales lead within 3 months of hire due to exceeding sales goals. Transferred at 6 months to a higher volume location. Within the first year became an Assistant Manager and was given the tools to lead a Career Development Program at a district level. Received multiple award for exceeding sales goals at a district level as well as recognition for never having a complaint about my team or self during leadership.
- AAA: Received multiple district awards for Rookie of the Year, most memberships sold and maintaining accuracy with underwriting.
Timeline
Business Development Specialist
Findlay Motor Company
01.2023 - Current
Shift Lead
Pirate Cove Resort & Marina
02.2022 - 11.2022
Insurance Sales Agent
SelectQuote
06.2019 - 06.2020
Insurance Sales Agent
Automobile Club of Southern California
06.2016 - 07.2019
Assistant Manager
T-Mobile
05.2013 - 06.2016
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