Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Rubin

Fords

Summary

Court Services Supervisor with extensive experience at the State of New Jersey Family Court, excelling in team management and customer service. Proven track record in reducing case backlogs and enhancing operational efficiency through effective scheduling and conflict resolution. Skilled in records management and committed to fostering a collaborative work environment.

Overview

29
29
years of professional experience

Work History

Court Services Supervisor

State of New Jersey Family Court
01.2007 - 01.2025
  • Assisted in coordinating court schedules and case management processes.
  • Provided support for courtroom operations, ensuring efficient flow of proceedings.
  • Maintained accurate records of case files and documentation standards.
  • Adapted quickly to changing priorities in a fast-paced court environment.
  • Supported training initiatives for new staff on procedural guidelines and policies.
  • Contributed to maintaining compliance with court regulations and protocols.
  • Reduced backlog of pending cases by prioritizing high-priority matters and reallocating resources as needed.
  • Enhanced staff productivity by implementing performance evaluations and providing constructive feedback.
  • Continuously strived towards achieving excellence in operational efficiency metrics by identifying areas requiring attention through data-driven analysis techniques and implementing corrective action plans based on best practices derived from industry benchmarking exercises.
  • Ensured timely resolution of cases through diligent monitoring of case progress and effective workload distribution.
  • Promoted open communication between court personnel, attorneys, and litigants for smooth case progression.
  • Upheld high levels of customer service in interactions with litigants, attorneys, and other external stakeholders by addressing inquiries promptly, professionally, and accurately while adhering to strict confidentiality requirements pertaining to sensitive information disclosure restrictions.
  • Created reports, presentations and other materials for executive staff.
  • Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.

Senior Probation Officer

State of New Jersey Family Court
11.1995 - 01.2007
  • Mentored new staff through onboarding processes, fostering a supportive learning environment within the department.
  • Assisted courts in making informed decisions by providing comprehensive written reports and oral testimony during hearings.
  • Participated in ongoing professional development opportunities to stay current on industry trends and emerging issues in juvenile justice.
  • Compiled information from law enforcement and conducted interviews with youth offenders.
  • Suggested bail recommendations to court to aid with case outcomes.
  • Developed case reports detailing inmate history and likelihood of committing another crime.
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports.

Education

Bachelor of Arts - Psychology

Centenary University
Hackettstown, NJ
05-1991

Skills

  • Team management
  • Staff training and development
  • Court procedures
  • Customer service
  • Problem-solving
  • Time management
  • Reliability
  • Microsoft office
  • Conflict resolution
  • Records and database management
  • Scheduling and calendar management

Timeline

Court Services Supervisor

State of New Jersey Family Court
01.2007 - 01.2025

Senior Probation Officer

State of New Jersey Family Court
11.1995 - 01.2007

Bachelor of Arts - Psychology

Centenary University

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