Michelle Rubio
Costa Mesa,CA
Summary
Experienced bartender known for providing outstanding guest service, building strong customer relationships, and thriving in fast-paced, high-energy environments. Brings a strong work ethic, reliability, and the ability to remain composed under pressure while delivering efficient, friendly service. Recognized for creating memorable guest experiences, supporting team success, and fostering a positive atmosphere for both guests and coworkers. Prepared to embrace new challenges and opportunities for growth with confidence, enthusiasm, and a positive outlook.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
The Library Gentlemen's Club
Westminster, CA
09.2025 - Current
- Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
- Implemented efficient workflow strategies that improved service speed during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Hooters Girl
Hooters Restaurant
Long Beach, CA
04.2025 - 09.2025
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Bartender
Max's Sports Bar And Restaurant
Huntington Beach, CA
04.2023 - 03.2025
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted frequent visitors by name and explained new promotions.
Bartender
OC Pump Room
Orange, CA
04.2023 - 03.2025
- Greeted customers with professionalism, ensuring excellent service at all times.
- Monitored drink levels and suggested additional purchases to enhance sales.
- Collected and organized daily till totals, including tips, for accurate financial reporting.
- Provided tailored drink recommendations based on customer preferences to enhance satisfaction.
- Communicated effectively with security staff to de-escalate conflicts and manage customer removal.
- Mixed and served alcoholic and non-alcoholic beverages according to standard recipes.
- Managed bar tabs accurately while processing cash and credit card transactions efficiently.
Bartender
Private Events
Los Angeles, CA
12.2024 - 02.2025
- Arranged bottles and glasses to create visually appealing displays behind the bar.
- Monitored customer drink levels and suggested additional purchases to increase sales.
- Collected and organized daily till totals along with tips for accurate reporting.
- Ensured sanitation of bar area, glassware, utensils, and equipment to maintain health standards.
- Greeted regular patrons by name while promoting new specials.
- Assisted in setting up bar for smooth service operations.
- Persuaded intoxicated customers to cease drinking and arranged safe transportation options.
Event Coordinator
Freelance
Temecula
01.2021 - 01.2023
- Developed and maintained event timelines, ensuring all tasks met deadlines.
- Monitored budgeting processes for each event to achieve cost efficiency.
- Documented events with details on customer preferences, financial aspects, and outcomes.
- Coordinated decorations, audio-visual equipment, and promotional materials to create inviting atmospheres.
- Managed on-site event staff and volunteers, providing training and supervision for service excellence.
Assistant Receptionist
Aminpour & Associates
San Diego,
10.2018 - 01.2020
- Kept the reception and common areas clean and tidy.
- Processed payments from customers in a timely manner.
- Managed household errands and other essential duties.
- Scheduled and confirmed appointments.
- Maintained accurate records of visitor logs and entry passes.
- Greeted customers and visitors in a professional manner.
- Managed company database and ensured the accuracy of contact information.
Assistant Manager
Windsor Fashions
Temecula
09.2015 - 10.2017
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Skills
- Performs optimally in fast-paced settings
- Upselling techniques
- Multitasking and prioritization
- Honest and highly reliable
- Exceptional Customer Service
- Professional Appearance
- Resilience under pressure
- Team Work
- Conflict resolution
Certification
- RBS Certification
- Security Personnel Training Certificate
- Food Handler Certification
Timeline
Bartender
The Library Gentlemen's Club
09.2025 - Current
Hooters Girl
Hooters Restaurant
04.2025 - 09.2025
Bartender
Private Events
12.2024 - 02.2025
Bartender
Max's Sports Bar And Restaurant
04.2023 - 03.2025
Bartender
OC Pump Room
04.2023 - 03.2025
Event Coordinator
Freelance
01.2021 - 01.2023
Assistant Receptionist
Aminpour & Associates
10.2018 - 01.2020
Assistant Manager
Windsor Fashions
09.2015 - 10.2017