Michelle Ruiz
Dallas,TX
Summary
Dynamic and bilingual professional with a proven track record in customer service and technical communication skills. Excelled at DR. John G Mchenry, M.D by enhancing client satisfaction and transitioning to electronic health records. Demonstrated exceptional organizational and telephone skills, alongside expertise in field radio operations within the Marine Corps. To seek and
maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving
skills.
Overview
4
4
years of professional experience
Work History
Receptionist
DR. John G Mchenry, M.D
2024.01 - 2024.05
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Demonstrated expertise in various insurance plans, including HMOs, PPOs, and government-sponsored programs, ensuring accurate verification patient medical coverage in the facility.
Transmission System Operator
Marine Corps
2020.03 - 2023.03
- Assisted in the planning of communication strategies, utilizing expertise in field radio operations to inform decisions about network design and equipment selection.
- Optimized communication networks, maintaining up-to-date knowledge of emerging technologies and best practices in the field.
- Contributed to successful training exercises by coordinating simulated radio traffic between participating units.
- Ensured reliable communication for tactical operations by troubleshooting and repairing radio systems.
- Managed inventory of valuable communication assets, ensuring adequate supplies were available for mission requirements while minimizing waste due to obsolescence or damage.
Education
High School Diploma -
W.t White
4505 Ridgeside Dr, Dallas, TX 7524405.2019
Skills
- Greeting and Seating Clients
- Telephone skills
- Organization skills
- File Management
- Customer service experience
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
DR. John G Mchenry, M.D
2024.01 - 2024.05
Transmission System Operator
Marine Corps
2020.03 - 2023.03
High School Diploma -
W.t White
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