Detail-oriented professional with a strong background in customer service and team leadership. Committed to optimizing cleaning operations and enhancing team performance to ensure high-quality service delivery.
Overview
12
12
years of professional experience
Work History
Business Owner
R & J Cleaning Services
San Antonio, TX
05.2025 - Current
Managed daily cleaning operations, ensuring high-quality service delivery.
Trained and supervised cleaning staff to enhance service efficiency and teamwork.
Developed and implemented effective cleaning schedules to optimize resource allocation.
Utilized customer feedback to improve service offerings and client satisfaction.
Security
Pride Staffing
San Antonio, TX
03.2025 - Current
Collaborated with management to develop security policies and procedures.
Implemented encryption, authentication and additional security measures, safeguarding systems.
Developed customized security policies and procedures tailored to company needs.
Implemented security measures, safeguarding company data from potential breaches.
Housekeeper Supervisor
Christus Santa Rosa Hospital
San Antonio, TX
09.2017 - 01.2019
Supervised daily cleaning operations to ensure compliance with hospital standards.
Trained and mentored housekeeping staff on effective cleaning protocols and safety procedures.
Coordinated inventory management for cleaning supplies, optimizing resource allocation and usage.
Conducted regular inspections to maintain high cleanliness standards throughout patient care areas.
Housekeeper
Southwest General Hospital
San Antonio, TX
06.2014 - 10.2017
Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms following hospital protocols.
Managed inventory of cleaning supplies and equipment, ensuring optimal stock levels for uninterrupted operations.
Trained new housekeeping staff on effective cleaning techniques and adherence to safety standards.
Implemented efficient cleaning schedules that improved workflow and reduced turnaround time for room readiness.