Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michelle Salinas

Michelle Salinas

Spring,TX

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Poshmark. Skilled in customer communication and efficient multitasking, I excel in fast-paced environments, ensuring timely delivery and quality service. Leveraged relationship-building and smartphone operation skills to exceed performance metrics, contributing to a significant increase in efficiency. Delivery professional prepared for this role with consistent history of meeting delivery deadlines and maintaining positive customer interactions. Known for collaborative efforts and adaptability in fast-paced settings. Brings effective communication and organizational skills, ensuring smooth operations and customer satisfaction.

Overview

35
35
years of professional experience

Work History

Door Dasher

Door Dash
11.2019 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Online Seller

Poshmark
04.2019 - Current
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
  • Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.

Online Seller

Ebay
02.2014 - 03.2023
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
  • Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
  • Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.

Waitress

Pizzitola's Bar-b-cue
03.1994 - 01.1997
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Photo Printer

National Photographic Labrotories
02.1992 - 03.1994
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Optimized resource allocation through efficient scheduling of projects, ensuring timely delivery of all orders.
  • Operated high-end photo printers with precision, ensuring optimal print quality and consistency.
  • Conducted regular quality control checks, identifying areas for improvement and implementing corrective actions as needed.
  • Maintained high-quality standards by conducting thorough inspections of printed photos.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Utilized [Software]to perform photo editing, retouching and restoration.
  • Developed and processed film and picture CDs and restored photos using [Software].
  • Assisted with operation of photographic processing machines and equipment to produce images and prints.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.
  • Processed and handled film, negatives and prints in accordance with quality standards.

Food Service Worker

Paul's Kitchen
01.1990 - 02.1992
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Developed and maintained positive relationships with customers to enhance service.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Reduced food preparation times by organizing workstations effectively.
  • Streamlined checkout process, reducing wait times for customers.

Education

GED -

Houston Community College
Houston, TX
09.1995

Skills

  • Quick Decision Making
  • Patience and Tolerance
  • Reliability and punctuality
  • Safety awareness
  • Efficient multitasking
  • Food safety understanding
  • Customer Service
  • Quick Learner
  • Hardworking and Responsible
  • Customer Communication
  • Smartphone operation
  • Relationship Building
  • Valid Driver's License

Timeline

Door Dasher

Door Dash
11.2019 - Current

Online Seller

Poshmark
04.2019 - Current

Online Seller

Ebay
02.2014 - 03.2023

Waitress

Pizzitola's Bar-b-cue
03.1994 - 01.1997

Photo Printer

National Photographic Labrotories
02.1992 - 03.1994

Food Service Worker

Paul's Kitchen
01.1990 - 02.1992

GED -

Houston Community College

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Michelle Salinas