Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Salmons

Escondido,CA

Summary

Driven and able to adapt to all sorts of situations and environments. Interest in ensuring customer satisfaction and maintaining a clean and safe work place. Willing to take initiative and help in all areas of the work place. Able to handle difficult customers and situations in a professional manner. Aware of the importance of communication.

Overview

6
6
years of professional experience

Work History

Beertender/Server/Assistant Manager

Side Yard Public House
09.2021 - 06.2024


  • Worked well with team members and communicated effectively to ensure smooth work flow.
  • Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
  • Interacted with customers whilst working efficiently.
  • Attended to customers' questions, concerns, complaints and requests to the best ability.
  • Maintained composure during high volume periods.
  • Ensured a safe working environment by keeping the bar area and walk ways clean. As well as being attentive to customers' alcohol consumption.
  • Tapped in new kegs and made sure that all beer lines were clean and in use
  • Made sure customers were receiving food in a timely manner and were more than satisfied with the service

Barista/Deli Worker

The Market In The Hidden Meadows
08.2018 - 09.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled food properly by adhering to food handling guidelines
  • Maintained clean work stations.
  • Worked efficiently with team members and communicated throughout the shift.
  • Volunteered to train new employees and welcome them to the team.
  • Operated deli slicing machines and the coffee bar machines.
  • Attended to customers' requests and food allergy concerns

Team Member

KFC
04.2018 - 10.2018
  • Worked drive thru and handed out orders.
  • Stocked inventory, cleaned dining area, cleaned the bathrooms, swept and mopped, and took out trash.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.


Education

Bachelor of Science - Biology

California State University - San Marcos
San Marcos, CA
05.2026

Associate of Science - Biology

Palomar College
San Marcos, CA
12.2024

Skills

  • Beer Knowledge
  • Cleanliness and hygiene
  • Highly reliable
  • Handling Difficult Customers
  • Ensuring work flow
  • Fluency in spanish

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Beertender/Server/Assistant Manager

Side Yard Public House
09.2021 - 06.2024

Barista/Deli Worker

The Market In The Hidden Meadows
08.2018 - 09.2021

Team Member

KFC
04.2018 - 10.2018

Bachelor of Science - Biology

California State University - San Marcos

Associate of Science - Biology

Palomar College

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Michelle Salmons