Michelle Sams
Richland,WA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
18
18
years of professional experience
Work History
Caregiver
Consumer Direct Care Of Washington
08.2019 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
CSA
Amazon
02.2013 - 09.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
CSA
Lowes Home Improvment
09.2006 - 02.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Waitress
King City Restuarant
03.2004 - 12.2006
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
GED -
Columbia Basin College
Pasco, WA06.2001
Skills
- Convalescence Support
- Bedside Care
- Ability to Lift Clients
- Bedsore Prevention
Timeline
Caregiver
Consumer Direct Care Of Washington
08.2019 - Current
CSA
Amazon
02.2013 - 09.2017
CSA
Lowes Home Improvment
09.2006 - 02.2014
Waitress
King City Restuarant
03.2004 - 12.2006
GED -
Columbia Basin College
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