Michelle Schroeder
Baldwin,ND
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work History
Laboratory Support Specialist
State Of North Dakota
Bismarck, ND
05.2020 - Current
- Update and enter demographic information into Document Management system (Starlims).
- Monitor and maintain data entry operations to ensure quality output by prepping, scanning, inspecting, compiling and organizing critical documents.
- Manage electronic/physical document retrievals in accordance with departmental policies and procedures.
- Engage in shredding of material as per compliance requirements.
- Call facilities to handle and resolve discrepancies.
- Follow HIPAA and all laboratory safety policies.
- Learn new skills and apply to daily tasks to improve efficiency and productivity.
- Carry out day-to-day duties accurately and efficiently.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Successful working within tight deadlines and fast-paced atmosphere.
- Work flexible hours across evenings, weekend and holiday shifts.
Property and Right of Way Agent
Basin Electric Power Coop
Bismarck, ND
08.2007 - 09.2018
- Handled and promptly resolved caller issues friendly and efficiently to maintain professional relationships.
- Worked closely with Accounts Payable and Accounts Receivable on payments.
- Scanned documents for recording to Records Dept.
- Searched and checked in/out documents from Altien.
- Documented caller information in Excel and Word software.
- Liaised between landowners/tenants and various departments throughout organization.
- Organized and coordinated meetings with various individuals.
- Collaborated with team members to achieve target results.
- Prioritized daily and weekly tasks to meet deadlines and project goals.
- Used Microsoft Word, Outlook, and other software tools to create documents and other correspondences.
Education
Associate of Applied Science - Business Management
Bismarck State College
Bismarck, ND 08.2014 - 12.2016
Certificate + Extra Classes - Information Processing Specialist
Bismarck State College
Bismarck, ND 08.2006 - 05.2014
Skills
Clerical skills
Understanding of filing systems
Numeracy skills
Records review
Dependable and Responsible
Data Entry
Analytical and Critical Thinking
Self-Motivated
Multitasking Abilities
Attention to Detail
Software Proficiency
PPE Compliance
Timeline
Laboratory Support Specialist
State Of North Dakota
05.2020 - Current
Associate of Applied Science - Business Management
Bismarck State College
08.2014 - 12.2016
Property and Right of Way Agent
Basin Electric Power Coop
08.2007 - 09.2018
Certificate + Extra Classes - Information Processing Specialist
Bismarck State College
08.2006 - 05.2014