Michelle Seidel
Vero Beach,FL
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
20
20
years of professional experience
Work History
Business Development Manager
Paradigm Transportation Management Group
03.2022 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Owner/Operator
The Finishing Touch
04.2008 - 01.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Account/Event Coordinator
Estee Lauder
03.2006 - 04.2008
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Exceeded annual sales plan by 15%
- Increased market share by 3.3%
Retail Sales Manager
Macy's
06.2003 - 05.2006
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained company's visual merchandise standards through general housekeeping and schematics.
- Increased market share by 2.6% within a highly competitive market
- Outstanding Customer Service Award for 7 consecutive months
Education
No Degree - Business Administration
California Coast University
Santa Ana, CASkills
Team Leadership,Coaching and Mentoring
Strategic Sales Planning
Recruiting and Staff Initiatives
Administering multi-million dollar sales and marketing plans
Timeline
Business Development Manager
Paradigm Transportation Management Group
03.2022 - Current
Owner/Operator
The Finishing Touch
04.2008 - 01.2021
Account/Event Coordinator
Estee Lauder
03.2006 - 04.2008
Retail Sales Manager
Macy's
06.2003 - 05.2006
No Degree - Business Administration
California Coast University
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