Michelle Shafer
Glenville
Summary
Energetic Kitchen manager who is responsible, hardworking and dedicated to providing the highest quality of work. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Elementary School Kitchen Manager
Burnt Hills-Ballston Lake Schools
Burnt Hills
03.2017 - Current
- Oversee daily kitchen operations, ensuring compliance with health and safety standards.
- Manage time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepare food items in compliance with recipes and portioning control guidelines.
- Prepare ingredients by washing, chopping, and measuring for daily menu items.
- Managed inventory levels by tracking supplies and organizing stock efficiently.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Received, organized and rotated paper goods and food ingredients.
- Implemented waste reduction strategies to enhance efficiency in food service operations.
- Communicated effectively with school administration regarding kitchen activities and needs.
- Processed daily cash deposits.
Force Support Squadron Superintendent
NY Air National Guard
Glenville
01.2012 - 01.2017
- Advised squadron and group commander on matters related to personnel, training, and operations.
- Oversaw operations of human resource, recruiting and retention, base training, and food service departments, ensuring alignment with squadron goals.
- Oversaw budgeting and resource management for squadron activities.
- Implemented process improvements that streamlined operations and increased overall efficiency.
- Ensured compliance with established policies and procedures.
- Participated in after-action reviews post-missions to evaluate effectiveness and provide actionable recommendations for future operations.
- Led weekly staff meetings to discuss current issues and concerns.
- Ensured professional development opportunities were available for all members of the squadron.
- Managed administrative tasks such as leave requests and disciplinary actions.
Human Resources Manager
NY Air National Guard
Glenville
05.2002 - 01.2012
- Conducted recruitment processes to fill positions within the organization.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Maintained accurate HR records in compliance with applicable regulations.
- Streamlined HR processes for increased efficiency, reducing paperwork.
- Facilitated training programs for staff development and compliance.
- Coordinated performance appraisal processes for personnel evaluations.
- Mentored HR staff, fostering professional development and improving team performance.
- Advised leadership on HR best practices and strategic initiatives.
- Developed and implemented HR policies in accordance with military regulations.
- Oversaw daily operations, ensuring compliance with regulations and operational standards.
- Handled sensitive employee information with the highest level of confidentiality and discretion.
- Managed multiple tasks while maintaining strict deadlines and adhering to budget constraints.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Information Manager
NY Air National Guard
Glenville
11.1996 - 05.2002
- Created and maintained databases to store, organize, and analyze data.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Delivered administrative support to commanders and squadron personnel to facilitate effective operations.
- Provided training to users on the use of different applications and systems.
- Maintained documentation standards to comply with military regulations and policies.
- Maintained and organized filing systems for confidential documents to ensure quick access to critical information.
- Prepared meeting materials and documented minutes.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Sorted incoming mail for distribution to relevant personnel and departments. Distributed it to appropriate personnel or departments within the organization.
Education
Bachelor of Science - Human Resources Management
New School For Social Research
New York, NY06-2002
Certificate - Court Stenographer
Spencer Business School
Schenectady, NY06-1994
Associate of Applied Science - Criminal Justice
Schenectady County Community College
Schenectady, NY05-1992
Skills
- Food preparation
- Operations management
- Production management
- Productivity enhancement
- Task organization
- Time management
- Customer service
- Collaboration and teamwork
- Communication skills
Timeline
Elementary School Kitchen Manager
Burnt Hills-Ballston Lake Schools
03.2017 - Current
Force Support Squadron Superintendent
NY Air National Guard
01.2012 - 01.2017
Human Resources Manager
NY Air National Guard
05.2002 - 01.2012
Information Manager
NY Air National Guard
11.1996 - 05.2002
Bachelor of Science - Human Resources Management
New School For Social Research
Certificate - Court Stenographer
Spencer Business School
Associate of Applied Science - Criminal Justice
Schenectady County Community College