Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Shellito

Independence,MO

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Night Stock Associate

Price Chopper
Independence, United States
10.2021 - Current
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Completed regular cycle counts and inventory audits.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Met incoming trucks and used powerjacks to move pallets to staging areas.

Safety Officer

Specialty Tank Services
La Porte, TX
09.2015 - 03.2021
  • Verified monthly practice of fire drills for every work shift.
  • Recognized, documented and advised on removal of hazards.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
  • Ensured safety of co-workers by means of atmospheric testing and monitoring and controlling air supply in accordance with OSHA Safety Regulations.
  • Maintained safety logs through means of egress and maintain conditions to ensure adequate fresh air in accordance with OSHA Safety Regulations.
  • Completed Texas City Fire Department Training, which reduced the number of fire related incidents by 27%, by recognizing common pre-fire related conditions and mitigating those risks.
  • Completed Confined Space Training, and Shell Corporation & Specialty Tank Services Safety Training.


Bank Teller

Oklahoma Fidelity Bank
Oklahoma City, OK
03.2015 - 09.2015
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Turned in excess cash to maintain drawer security.
  • Reconciled cash drawer and resolved discrepancies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Sales Associate

Sherwin-Williams Paint Store
Oklahoma City, OK
03.2014 - 09.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

High School Diploma -

Enid High School
Enid, Oklahoma
08.2007 - 05.2010

Bachelor of Arts - Psycology

Northwestern Oklahoma State University
Alva, OK
09.2010 - 05.2011

Skills

    Stocking and replenishing

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Timeline

Night Stock Associate

Price Chopper
10.2021 - Current

Safety Officer

Specialty Tank Services
09.2015 - 03.2021

Bank Teller

Oklahoma Fidelity Bank
03.2015 - 09.2015

Sales Associate

Sherwin-Williams Paint Store
03.2014 - 09.2015

Bachelor of Arts - Psycology

Northwestern Oklahoma State University
09.2010 - 05.2011

High School Diploma -

Enid High School
08.2007 - 05.2010

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Michelle Shellito