MICHELLE SILVA
Sacramento,CA
Summary
Skilled Medical Assistant with a proven track record at Sacramento County Main Jail, adept in patient care and blood sampling. Leveraging medical terminology knowledge and exceptional customer service skills, I have consistently achieved a 90% customer satisfaction rating. Excel in team collaboration, ensuring efficient patient support and care.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Sacramento County Main Jail
Sacramento, CA
06.2021 - Current
- Assist in patient care, prepare, stock, and maintain clean examination rooms
- Administer injection for HbA1c's, sugar checks, perform EKG's, vital signs
- Prepare chronos for medical devices and deliver to patients
- Collect urine/stool samples and send for lab testing
- Data entry into patients EMR
- Apply and change dressings on wounds
- Consistently accomplish to provide care to 100 patients weekly
Phlebotomy Program
Campus (formerly known MTI college)
, CA
04.2024 - 06.2024
- Hands on training
- Trained in skin puncture and venipuncture to obtain blood samples.
- After collecting blood samples, prepare blood, and other body fluid specimens, for on-site testing or shipment to another laboratory for testing.
- Register patients and search for provider orders and laboratory test results on computer information systems.
- Know medical terminology and have data entry skills.
Sales Associate
The Good Feet Comfort Center
Roseville, CA
07.2012 - 11.2020
- Communicated effectively by being detailed and provided excellent customer service
- Negotiated proposed solutions and made recommendations tailored to meet business and client needs
- Collaborated with team members and management and accomplished monthly sales goals and objectives
- Educated clients by sharing product knowledge
- Consistently received an average of 90% customer satisfaction rating
Medical Assistant/Medical Receptionist
Mercy Medical Group
Sacramento, CA
06.2005 - 01.2007
- Performed administrative tasks, scheduled appointments and verified insurance
- Interviewed patients, gathered medical data, and performed patient vital signs
- Assisted doctor with minor in office medical procedures
- Answered incoming calls, facilitated, and scheduled authorized surgeries
Education
Phlebotomy Technician - Blood Draws
Campus (formerly Known MTI College)
Sacramento07-2024
Skills
- Patient care
- Blood sampling
- Medical terminology
- Data entry
- Customer service
- Team collaboration
Timeline
Phlebotomy Program
Campus (formerly known MTI college)
04.2024 - 06.2024
Medical Assistant
Sacramento County Main Jail
06.2021 - Current
Sales Associate
The Good Feet Comfort Center
07.2012 - 11.2020
Medical Assistant/Medical Receptionist
Mercy Medical Group
06.2005 - 01.2007
Phlebotomy Technician - Blood Draws
Campus (formerly Known MTI College)
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