Summary
Overview
Work History
Skills
Timeline
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Michelle Sizemore

Kingsland,GA

Summary

A seasoned mortgage professional with ten years of industry expertise, specializing in reverse mortgages, traditional mortgages, and refinances.


Demonstrated success in efficiently managing processing teams and facilitating smooth transactions, while upholding excellent communication standards.

Overview

11
11
years of professional experience

Work History

Processing Manager

Opulence Funding, LLC
08.2022 - 11.2024
  • Lead, motivate and supervise the processing team, ensuring seamless mortgage transactions from initial application through to funding
  • Quickly spot and solve problems to avoid delays and keep things running smoothly
  • Foster strong communication with borrowers, loan officers, title companies, and senior management to ensure alignment and smooth operation
  • Continuously updated internal policies to reflect changes in lending regulations, keeping staff informed and well-prepared for compliance audits.
  • Improved team productivity, coordinating training sessions on industry regulations and compliance standards for loan processors.
  • Enhanced customer service quality by addressing client concerns promptly and providing clear explanations on complex lending terms and processes.
  • Ensured smooth transitions during the loan processing lifecycle by maintaining open communication with all relevant stakeholders, including borrowers, underwriters, and closing agents.
  • Assisted sales teams in structuring viable lending solutions for prospective clients based on their specific needs and financial profiles.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.

Jr Underwriting & Loan Account Manager

Open Mortgage LLC
05.2019 - 08.2022
  • Conducted thorough documentation reviews and cleared conditions as a Junior Underwriter to facilitate accurate and timely processing
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Closer & Loan Account Manager

Livewell Financial LLC
04.2014 - 05.2019
  • Cultivated and managed broker relationships, overseeing the progression of loan files from initial submission to successful funding as a Loan Account Manager
  • Executed efficient closing processes for mortgage loans, ensuring timely and accurate finalization
  • Advanced to the role of Loan Account Manager, overseeing broker relationships and managing the progression of loan files through various stages
  • Served as a reliable point of contact for both internal teams and external partners throughout deal closures ensuring efficient information flow.
  • Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
  • Reviewed and validated details of loan applications and closing documentation.
  • Affirmed loan document accuracy to protect lenders from potential fraud.

Skills

  • Staff Management
  • Remote
  • Problem Solving
  • Reverse Mortgages
  • Excellent Communication
  • Positive Motivation
  • Quantum Reverse
  • Reverse Vision
  • Outlook, Teams, Word, Excel
  • FHA Connection
  • EAD
  • Time Management
  • Organization
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Effective communication

Timeline

Processing Manager

Opulence Funding, LLC
08.2022 - 11.2024

Jr Underwriting & Loan Account Manager

Open Mortgage LLC
05.2019 - 08.2022

Closer & Loan Account Manager

Livewell Financial LLC
04.2014 - 05.2019

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Michelle Sizemore