Detail-oriented Medical Support Assistant with over twenty years of experience in clerical roles. Contributed to efficient task completion and maintained data integrity while providing exceptional customer service. Committed to supporting team objectives and enhancing overall operational effectiveness.
Work History
Data Management Technician
10 Years 6 Months
Pinellas County School Board | 02.2016 - Current
Maintaining records for the VPK Dept. for the Pinellas County School Board: Student Vouchers (COE), CDA Credentials, Early Learning Coalition forms
Trained new technicians on operational procedures and best practices for imputing data.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Monitored correct attendance procedures with Pinellas County Schools and Early Learning Coalition to support accurate reporting and funding.
Provided guidance to parents on VPK enrollment processes with VPK information; obtaining a COE from the Early Learning Coalition, communicating information on PCSB application process, providing information regarding tuition.
Data Management Technician
3 Years 7 Months
M.K. Rawlings /Pinellas County School Board | 07.2012 - 02.2016
Coordinated enrollment of new and transferring students, ensuring accurate records and smooth transitions
Scheduled students and tracked minutes for full-time equivalency (FTE) reporting, maintaining compliance with district guidelines
Assisted parents with ID and password retrieval, registration procedures, and transfer details.
Record Keeping of VPK – 5th
Front Office Clerk
3 Years 9 Months
M. K. Rawlings / Pinellas County School Board | 10.2008 - 07.2012
Responded to incoming calls
Guided parents through User ID and password recovery, ensuring access to necessary resources
Provided support during clinic shifts
Checked identification of visitors
P.E. Assistant
7 Years 1 Month
M.K. Rawlings/ Pinellas County School Board | 09.2001 - 10.2008
Assisted in teaching skills and techniques for physical education VPK – 5th grade. Managed classes and curriculum.
Facilitated physical education classes, ensuring student engagement and participation.
Developed lesson plans aligned with curriculum standards and student needs.
Assisted in organizing sports events and activities to promote team-building skills.
Education
AA - Early Childhood Education
St. Petersburg College | St. Petersburg | 12-2014
Skills
Data Entry: Data entry
Record management: Record maintenance
Enrollment support: Answer calls related to enrollment for VPK. Direct individuals to resources outside our capability. Assist DMTs with information regarding enrollment and withdrawal of VPK students.
Continual training: Professional development
Data analysis
Multitasking
Detail orientation
Customer service
Timeline
Data Management Technician
Pinellas County School Board
02.2016 - CurrentRead More
Data Management Technician
M.K. Rawlings /Pinellas County School Board
07.2012 - 02.2016Read More
Front Office Clerk
M. K. Rawlings / Pinellas County School Board
10.2008 - 07.2012Read More
P.E. Assistant
M.K. Rawlings/ Pinellas County School Board
09.2001 - 10.2008Read More
St. Petersburg College
AA from Early Childhood Education
Read More
COMMUNICATION
Timely address and respond to the multiple inquiring calls for registration of VPK students. Update information as needed in the Early Learning Coalition site.