Michelle Soplata
Shoreview,MN
Summary
Client-centered professional polished in identifying potential disorders in clients and developing successful treatment plans and therapeutic processes. Accommodating and warm individual possessing strong observational skills and in-depth understanding of human behavior. Offering comprehensive background conducting psychological tests, interviewing patients and monitoring patient progress. Diligent professional adept at assessing and providing crisis intervention for complicated behavioral conditions and problems. Administered and interpreted case-based psychological tests before prescribing treatment. Possesses outstanding interpersonal and conflict management skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Program Therapist 3
State of Minnesota
04.2019 - Current
- On average I manage approximately 8 patients on an inpatient unit. At times the number will increase due to the needs on the unit or due to staffing. I would attend weekly treatment team meetings about plan of care and expectations for patients to be able to discharge. During these treatment plan meetings, I would contact family or outside county case management to participate. Discharge planning, Treatment Team Meetings, collaborate with community partners, I was a facilitator for EIMR group weekly. Our team would come up with curriculum for what would be appropriate for the topic of the day. I would invite all 16 patients on the unit to attend the group. Some patients would decline, others would attend for short time and then leave early. Others would stay for the entire group. During group I would use motivational interviewing to ask questions. At times we would use some CBT skills to elicit engagement.•
- Co facilitator of Equitable Services on MSHATS Equity Council, Civil Rights Coordinator for AMRTC.
Social Worker Care Coordinator
Hennepin County
07.2016 - 03.2019
- Work with all patients active with Mental Health diagnoses. Assist with obtaining TCM, housing, food resources, and primary care, Coordinate with County Case Manager and Mental Health Center Providers while under commitment. While fielding approximately 30 calls and emails from patients. family members, and outside providers.
- Successfully negotiated client contract renewals to create increased revenue.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Supported patient care excellence via planning and interpretation of programs.
- Implemented evidence-based interventions that improved overall patient satisfaction with their care process.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Social Services Navigator
Hennepin Health
07.2014 - 07.2016
- Work with Hennepin Health clients, Provide clients with housing resources, county resources, appropriate medical care, Provide case management to clients and document in SSIS, Work within MNCIS, Epic, MMIS, MAXIS, to assist with client needs, Meet with clients at homeless shelter, medical clinics, detox, hospitals and their homes, Provide weekly visits to outreach at Dignity Center, Fellowship without Walls, North Memorial Clinics Attended education training at Park Ave Substance Use treatment center for the men 4-5 times a week and 2-3 for the women. Build working relationships with GRH, subsidized housing, and mainstream apartments complexes to house individuals that had been experiencing homelessness. Assisted individuals with obtaining the correct level of are, medical , dental and vision.
Care Guide
Clinicor Staffing
06.2012 - 06.2014
- Behavioral Health Case Management, Working closely with ACT, AHRMS, Restricted Recipient, County Case Managers, Utilization Review, Care Plan development, Coordinate with different health care settings and/or providers, Connect with Hennepin Health Members who are inpatient at a non-par location, and assist the member with locating in network services, Work within Epic, CCMS, MN-ITS, MMIS, to assist with member needs
Casual Social Worker
Fairview Health System
11.2011 - 04.2012
- Cover days off, vacations and sick days, Work on intensive cardiac units, telemetry units, mother/baby, orthopedics, medical surgical unit, NICU and Emergency Departments, Work with multidisciplinary team, patients, and families to provide necessary resources for continued improvement, Arrange outpatient services, ie
- Hospice, homecare, short term rehab, medical supplies, and transportation
Director of Social Services
Birchwood Health Care Center
01.2011 - 09.2011
- Work with multi-disciplinary team to provide individualized care plans for residents, Work with multi-disciplinary team to provide a safe environment for residents and families, Co-facilitate resident council monthly, Complete all federal and state assessments as needed, Supervise employees and conduct reviews, mandatory education, and provide necessary support for my staff, Provided care for 50 long term residents and their families
Social Work Care Manager
Woodwinds Hospital
12.2001 - 12.2010
- Assist the client with the assessment of social, emotional, and family problems precipitated by illness or injury, Help the client and his/her family understands and copes with the illness and/or residual physical disability, Help facilitate the planning process across the continuum of care, Serve as a liaison between the medical setting and resources in the community, Assist health care team in understanding the significance of social, economic, emotional, and family factors in relation to the client’s illness, treatment and recovery, Continuously strive to uphold patient rights as defined by state and federal statutes
- This includes advocacy on behalf of clients/ families who are incapable of advocating for them to ensure patient autonomy and self-determination, Assistance to the health care team in assessment of needs and appropriate arrangements with the client/family to meet those needs, Assist the client and family to move to a point of decision for action that is consistent with the reality of the situation, Assisting the client/family to secure assistance through various community agencies to meet the financial need associated with the illness/hospitalization, Assisting the patient and family member in crisis as they may be entering the Emergency Department or in some other way identified in the medical setting, including walk-in clients/families, Assistance in response to numerous telephone calls and walk-in requests for information about services in the medical setting and community, Admission assessments are completed for all patients in Hospice program and Bethesda, and when requested by physicians or community providers
Education
Bachelor of Science in Social Work -
Metropolitan State University
06.1997
Associate in Arts -
St. Cloud State University
03.1995
Skills
- Building rapport
- Crisis Intervention
- Progress assessment
- Client Confidentiality
- Progress assessments
- Client Relations
- Intervention Planning
- Electronic Charting
Accomplishments
Achievement Award on 7.27.2022 from Health Systems Chief Executive Officer
State Licensing
Licensed Social Worker, Minnesota Board of Social Work, 13759
Areas Of Specialty
- Protective Issues
- Legal Issues
- Medical
- Link to Community
- Substance Abuse and Mental Health
- Financial Issues
Certification
- Licensed Social Worker - 27 years
Timeline
Clinical Program Therapist 3
State of Minnesota
04.2019 - Current
Social Worker Care Coordinator
Hennepin County
07.2016 - 03.2019
Social Services Navigator
Hennepin Health
07.2014 - 07.2016
Care Guide
Clinicor Staffing
06.2012 - 06.2014
Casual Social Worker
Fairview Health System
11.2011 - 04.2012
Director of Social Services
Birchwood Health Care Center
01.2011 - 09.2011
Social Work Care Manager
Woodwinds Hospital
12.2001 - 12.2010
Bachelor of Science in Social Work -
Metropolitan State University
Associate in Arts -
St. Cloud State University